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Have you ever attended a meeting that left you feeling frustrated? Perhaps the meeting was too long, unfocused, or dominated by arguments and disagreements. Not all meetings have to be like this. Meetings can be very productive; many issues can be resolved, and participants can feel grateful they attended. Whether it's a regular meeting or a task force meeting, the meeting leader should open the meeting with appropriate information and in the right tone. An effective meeting leader encourages full participation from the group to ensure the objectives are reached within the allotted time. To close the meeting, the leader summarizes the decisions arrived at and follows up on the actions that need to be taken. This course covers the skills and lessons that will help you to fulfill the key responsibilities of a meeting leader at each stage of a business meeting.

Learning Objectives
  • List steps that are common to conducting both regular and task force meetings
  • Describe how to facilitate decision-making to maximize participation and buy-in
  • Respond appropriately when discussion goes off track in a meeting
  • Recognize statements that represent best practices for intervening in a meeting
  • Identify the best approaches for dealing with a given productivity problem in a meeting
  • Specify the responsibilities of the meeting leader with respect to closing and following up after the meeting
  • Audience

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