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Establishing a successful team involves ensuring that team members can communicate with you and with one another and that they will work as a team rather than as individuals. Clear channels of communication are required for both on-site and virtual teams. In this course, you'll learn techniques for encouraging effective communication and overcoming communication problems. You'll also learn strategies for encouraging team collaboration. Finally, you'll learn about tools and technologies that are commonly used for virtual team communication and key considerations for establishing virtual communication guidelines.

Learning Objectives
  • Match characteristics of healthy team communication with examples
  • Recognize strategies for overcoming the team communication issues of overcriticism and groupthink
  • Recall strategies for dealing with interrupters and noncontributors
  • Identify examples of strategies for fostering collaboration through team-oriented assignments
  • Recognize strategies for using team-oriented messages to foster collaboration in action
  • Classify examples of virtual team technologies as being for communication or conferencing
  • Identify key areas for consideration when setting guidelines for virtual teams
  • Recognize techniques for improving team collaboration through communication
  • Audience

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