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Having a performance management system in place can focus attention on results that count, boost productivity, align team and individual activities with organizational goals, and improve morale, all of which help ensure individual and team performance produce the desired outcomes for organizational success. In this course, you'll learn about the nature and benefits of performance management. The course outlines the five phases of a performance management system. It then explains how to recognize critical success factors and ensure effective key performance indicators, and explains the key components of developing role profiles.

Learning Objectives
  • Identify the factors of successful performance management
  • Recognize how a performance management system increases productivity and organizational success
  • Recall the five phases of the performance measurement process
  • Recognize the four types of critical success factor
  • List the characteristics of effective key performance indicators
  • Identify the key job requirements summarized in a role profile
  • Audience

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