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To our earliest ancestors, non-verbal communication was communication! The primitive parts of our brains are still wired to respond automatically when we're afraid, threatened, disgusted, surprised, or happy. But we've come a long way in our development and understanding of our brain's ability to respond and communicate in valuable, non-verbal ways. In this course, you will find out how our attitude, posture, gestures, facial expressions, and tone have great impact on our communication.

Learning Objectives
  • Identify techniques to ensure you are projecting a positive attitude
  • Match non-verbal behaviors with likely first impressions
  • Match facial expressions to likely interpretations
  • Recognize how the way you stand, sit, or move conveys messages
  • Identify ways to use tone of voice to enhance a conversation
  • Recognize the meaning of non-verbal message clusters when communicating with others
  • Recognize how to interpret non-verbal behavior
  • Audience

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