Effective negotiating and closing during the sales process should result in securing agreements. With an agreement in place, followed by a smooth implementation, your customer is happier, follow-on sales are more likely, and you, your company, and your customer achieve success. In this course, you will learn the ins and outs of negotiation, including the steps in the negotiation process, the proper mindset to have, how to overcome challenges, and the right negotiation skills to use. You will also learn what it takes to bring your sale to a successful close.Learning Objectives
- Recognize how to reframe a negative mindset towards the act of negotiation
- Identify approaches that allow a sales professional to meet negotiation challenges
- Match activities to the corresponding steps of the negotiation process
- Recognize skills to apply when faced with negotiation challenges
- Differentiate between types of negotiation styles
- Identify skills that make closing a sale efficient and effective
Individuals who want to gain a foundation in basic sales techniques and anyone who wants to develop or refine their existing sales skills.