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Managers rely heavily on experts for the in-depth knowledge needed on the job. These experts have unique needs in the workplace. This course explores the characteristics of the experts on your staff; outlines what they want from you, their manager; and covers techniques and strategies to help you meet their needs.

Learning Objectives
  • Recognize the benefits of understanding experts and their needs
  • Identify common characteristics of experts
  • Recognize how to be a trustworthy collaborator
  • Identify methods of being a competent facilitator
  • Recognize actions managers can take to meet the needs of experts
  • Audience

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