Course Description
Discover how the Business Problem Solving Training course helps you to creatively problem solve, making you perceive problems as opportunities to harness and challenges to conquer. Creative business problem solving allows ideas to flow freely with a reason behind the process.
Problems are at the center of what many people do at work every day. This one day live instructor-led Business Problem Solving Training course will teach you how to identify the characteristics of an effective problem solver, challenge your go-to problem solving habits, inspire you to be more creative and give a variety of diagrams to help you develop creative problem-solving methods. As a result, you will be able to overcome traditional thinking patterns, have more confidence in your ability to handle problems as they arise, and be able to assess the impact of possible solutions.
Objectives
Upon successful completion of the Business Problem Solving Training course, you will be able to:
• See how to avoid the most common mental roadblocks to creative and clear thinking
• Identify techniques that will help you to evaluate and prioritize options
• Understand the six laws that set the framework for creative problem solving
• Learn how to use a variety of problem-solving techniques to generate solutions
Agenda
Module One: Creative Problem Solving
Defining creativity
Overcoming common misperceptions
Exposing creativity myths
Managing creativity and time constraints
Module Two: Developing Rough Ideas
Presenting ideas
Recognizing the political game
Overcoming criticism and negativity
Recognizing creative individuals
Leading and motivating creative people
Promoting the ideas of others
Getting serious about humor
Module Three: Strengthening Your Problem-Solving Skills
Defining problem solving
Following the laws of problem solving
Applying problem-solving skills
Learning from failure
Taking risks
Assessing your creative style
Module Four: Making Creative Ideas Practical
Inspiring creativity
Mind mapping
Using forced connections
Module Five: Identifying Potential Solutions
Generating ideas
Teaming and ideas
Using brainstorming to identify solutions
Looking at different perceptions
Evaluating ideas
Appendix
Mind mapping
Scatter diagrams
Affinity diagram
Fishbone diagram (a.k.a. Ishikawa diagram)
Additional tips for creative problem solving
Strategize and avoid criticism
Action plan