Course Description
Problem Solve and Generate Solutions is a dynamic one-day course designed to help professionals tackle challenges with clarity, creativity, and confidence. Participants learn a structured approach to identifying issues, analyzing root causes, and evaluating potential solutions using proven problem-solving frameworks. Through hands-on activities, real-world case studies, and guided group exercises, learners strengthen their critical thinking skills while discovering how to approach complex problems with logic, curiosity, and objectivity. The course places a strong emphasis on collaborative problem-solving, enabling participants to leverage diverse perspectives and transform obstacles into opportunities for improvement.
Building on foundational analysis skills, the course also explores innovative techniques to help teams generate effective, creative, and sustainable solutions. Participants practice brainstorming methods, design thinking principles, and decision-making tools that support fresh ideas and actionable outcomes. They will learn how to test, refine, and implement solutions that align with organizational goals while gaining strategies for communicating recommendations and gaining buy-in from key stakeholders. By the end of the program, learners walk away with a complete toolkit for solving problems more efficiently, making smarter decisions, and driving continuous improvement within their teams and organizations.
Objectives
Upon successful completion of the Problem Solve and Generate Solutions Training course, you will be able to:
• See how to avoid the most common mental roadblocks to creative and clear thinking
• Identify techniques that will help you to evaluate and prioritize options
• Understand the six laws that set the framework for creative problem solving
• Learn how to use a variety of problem-solving techniques to generate solutions
Agenda
Module One: Creative Problem Solving
• Defining creativity
• Overcoming common misperceptions
• Exposing creativity myths
• Managing creativity and time constraints
Module Two: Developing Rough Ideas
• Presenting ideas
• Recognizing the political game
• Overcoming criticism and negativity
• Recognizing creative individuals
• Leading and motivating creative people
• Promoting the ideas of others
• Getting serious about humor
Module Three: Strengthening Your Problem-Solving Skills
• Defining problem solving
• Following the laws of problem solving
• Applying problem-solving skills
• Learning from failure
• Taking risks
• Assessing your creative style
Module Four: Making Creative Ideas Practical
• Inspiring creativity
• Mind mapping
• Using forced connections
Module Five: Identifying Potential Solutions
• Generating ideas
• Teaming and ideas
• Using brainstorming to identify solutions
• Looking at different perceptions
• Evaluating ideas
Appendix
• Mind mapping
• Scatter diagrams
• Affinity diagram
• Fishbone diagram (a.k.a. Ishikawa diagram)
• Additional tips for creative problem solving
• Strategize and avoid criticism
• Action plan