Course Description
In this one day interactive Learning to Manage Training course, you will gain an understanding of the fundamentals of becoming an effective manager for your team. The success of a team within a company is often directly linked to the ability of a manager to lead and manage the team effectively. To perform the job well, the manager must understand the different roles of everyone involved on the team, and be trained in developing the capabilities of all team members and addressing issues as soon as they surface.
A manager must have a thorough understanding of team dynamics and the principles that make the difference between success and failure before they can effectively manage a group of people. By examining effective methods of communication, problem solving, delegation, and motivation, you can prepare yourself to be an effective manager.
Objectives
In the Learning to Manage Training course, you will learn to:
• Discover how to communicate effectively up and down your organization.
• Explore ways to effectively delegate work and encourage employee development.
• Identify how to manage task-related and interpersonal crises.
• Develop self-awareness and determine the support you need to successfully manage employees.
Agenda
Overview
Adopt the Right Mindset for Managing
Common Pitfalls to Avoid
Module 1: People Management
1.1 Your Highest Priority: Managing Relationships
1.2 Communication Up and Down the Organization
1.3 Being Attentive
Module 2: Project Management
2.1 Set Objectives
2.2 Measurements of Success
2.3 Delegating Work
2.4 Providing Constructive Feedback
Module 3: Performance Management
3.1 Coaching Employees
3.2 Developing Employees
3.3 Evaluating Employees
3.4 Disciplining Employees
Module 4: Problem Management
4.1 Managing “Fires”
4.2 Managing Task-Related Problems
4.3 Managing Interpersonal Conflict
Module 5: Personal Management
5.1 Develop Self-Awareness
5.2 Develop a Support System
5.3 Handle Stress
Review
Learning Summary
Action Plan
Test Your Knowledge