Course Description
Day 1: Maintaining Windows 10 (MD-100T04-A)
Module 1: Installing Windows
This module covers installing the Windows 10 OS. Students will learn the different editions of Windows 10, requirements, and new features introduced. This module covers how to install the OS, as well as methods for migrations and upgrading. Students will also learn about common tools used in the deployment proces
Lessons
- Introducing Windows 10
- Installation Options
- Requirements for Windows Features
- Installation Process and Media
- Upgrading to Windows 10
Lab : Installing Windows 10
- Upgrading Windows 7 to Windows 10
- Migrating User Settings
After completing this module, students will be able to:
- Understanding the different editions and features of Windows 10.
- Understand the Windows 10 client installation options.
- Practice installing Windows 10 using an online virtual machine.
Module 2: Updating Windows
In this module, Students will learn about keeping Windows 10 up-to-date. Students will be introduced to the new Windows servicing model and how it applies to various scenarios. Students will learn the various different methods for updating Windows and applications, as well as managing updates using tools like group policy and Windows Update for Business.
Lessons
- Windows Servicing Model
- Updating Windows
- Applying Applications and Windows Updates
Lab : Updating Windows 10
- Configuring Updates for a Single Device
- Configuring Updates with GPOs
After completing this module, students will be able to:
- Describe the Windows servicing model.
- Configure Windows update settings.
- Describe updating Windows using WSUS.
- Describe updating Windows using Windows Update for Business.
- Configure Windows update using group policy.
Module 3: Post-installation Configuration and Personalization
This module covers common post-installation tasks in Windows 10. Students will learn how to customize the user interface, as well as using the control panel and settings app to configure common OS settings. This course will also introduce students to Windows PowerShell.
Lessons
- Customize the Windows 10 UI.
- Configure device specific settings such as power plans and mobile device options.
- Use the Windows control panel and setting app to configure settings.
- Describe using Windows PowerShell.
Lab : Configuring Windows 10
- Using the Settings App
- Using Control Panel Using Control Panel
- Using Windows PowerShell
After completing this module, students will be able to:
- Customize the Windows 10 UI
- Configure device specific settings such as power plans and mobile device options.
- Use the Windows control panel and setting app to configure settings.
- Describe using Windows PowerShell.
Module 4: Course Conclusion
Lessons
Lab : Graded Lab
Day 2: Installing Windows 10 (MD-100T01-A)
Module 1: Configuring Peripherals and Drivers
This module will cover device configuration. Students will learn how device drivers work and how to install them. Students will also be introduced to managing and configuring hardware peripherals such as printers.
Lessons
- Managing Devices and Drivers
- Managing Printers
After completing this module, students will be able to:
- Describe concepts related to drivers.
- Install a device driver.
- Describe printer management concepts.
- Configure client-side printing and managing print server properties.
Module 2: Configuring Networking
In this module, Students will learn about networking concepts. This module will introduce to IPv4 and IPv6, and concepts like DNS. Students will learn how to configure network settings in Windows, as well as learn about wireless network technologies. The module will conclude with methods of managing Windows remotely.
Lessons
- Configure IP Network Connectivity
- Implement Name Resolution
- Implement Wireless Network Connectivity
- Remote Access Overview
- Remote Management
After completing this module, students will be able to:
- Describe the different types of applications.
- Install applications manually and using automated methods.
- Manage application deployment using the Windows Store.
- Learn about web browser features in Windows 10.
Module 3: Configuring Storage
This module covers storage configuration and management in Windows 10. Students will be introduced to local, cloud and virtual storage options. This course will also cover configuring storage on client devices and introduce storage spaces.
Lessons
- Overview of storage options
- Using OneDrive
- Managing Disks, Partitions, and Volumes
- Maintaining Disks and Volumes
- Managing Storage Spaces
Lab : Practice Lab: Managing Storage
- Adding a Disk
- Creating a Simple Volume
- Compressing a Folder
- Enabling Disk Quotas
- Creating a Storage Space
After completing this module, students will be able to:
- Describe the options and benefits of local, cloud, and virtual storage.
- Configure OneDrive.
- Configure local disk partitions and volumes.
- Describe the capabilities and benefits of Storage spaces.
Module 4: Managing Apps in Windows 10
In this module, Students will be introduced to App management in Windows 10. This module will cover the different types of apps and supported installation methods. Students will learn how to install apps using manual and automated methods, as well as manage app delivery using the Windows Store. Finally, this module will cover the differences between Internet Explorer and Microsoft Edge.
Lessons
- Providing Apps to Users
- Managing Universal Windows Apps
- The Windows Store
- Web browsers in Windows 10
After completing this module, students will be able to:
- Describe the different types of applications.
- Install applications manually and using automated methods.
- Manage application deployment using the Windows Store.
- Learn about web browser features in Windows 10.
Module 5: Course Conclusion
Lessons
Lab : Graded Lab
Day 3: Configuring Windows 10 (MD-100T02-A)
Course Outline
Module 1: Managing Authentication in Azure AD
In this module, students well be introduced to the concept of directory in the cloud with Azure AD. Students will learn the similarities and differences between Azure AD and Active Directory DS and how to synchronize between the two. Students will explore identity management in Azure AD and learn about identity protection using Windows Hello for Business, as well as Azure AD Identity Protection and multi-factor authentication. The module will conclude with securely accessing corporate resources and introduce concepts such as Always On VPN and remote connectivity in Windows 10.
Lessons
- Azure AD Overview
- Managing identities in Azure AD
- Protecting identities in Azure AD
- Managing device authentication
- Enabling corporate access
Lab : Practice Lab - Managing objects and authentication in Azure AD
- Enabling and configuring Azure AD Premium with Enterprise Mobility + Security (EMS) tenant
- Creating user and group objects with UI and Windows PowerShell
- Configuring Self-service password reset (SSPR) for user accounts in Azure AD
- Joining a device to Azure AD
After completing this module, students will be able to:
- Describe the capabilities of Azure AD.
- Manage users using Azure AD with Active Directory DS.
- Implement Windows Hello for Business.
- Join devices to Azure AD.
- Describe methods of enabling access from external networks.
Module 2: Managing Devices and Device Policies
In this module, students will be introduced to managing device security with Intune. Students will discover how Intune can use device profiles to manage configuration of devices to protect data on a device. Students will learn how to create and deploy compliance policies and use compliance policies for conditional access. The module concludes with monitoring devices enrolled in Intune.
Lessons
- Microsoft Intune Overview
- Managing devices with Intune
- Implement device compliance policies
Lab : Practice Lab - Managing devices
- Configuring Microsoft Intune for device management
- Configuring compliance policies and device profiles
- Enrolling Windows 10 devices and managing compliance
After completing this module, students will be able to:
- Describe mobile device management with Intune.
- Create and assign device profiles to protect data on devices.
- Deploy compliance and conditional access policies.
- Use Intune to monitor device compliance.
Module 3: Managing Security
In this module, students will learn about data protection. Topics will include Windows & Azure Information Protection, and various encryption technologies supported in Windows 10. This module also covers key capabilities of Windows Defender Advanced Threat Protection and how to implement these capabilities on devices in your organization. The module concludes using Windows Defender and using functionalities such as antivirus, firewall and Credential Guard.
Lessons
- Implement device data protection
- Managing Windows Defender ATP
- Managing Windows Defender in Windows 10
Lab : Practice Lab - Managing Security in Windows 10
- Configuring Encrypting File System (EFS)
- Configuring BitLocker
- Configuring a WIP policy in Intune
- Configuring Windows Defender
After completing this module, students will be able to:
- Describe the methods protecting device data.
- Describe the capabilities and benefits of Windows ATP
- Deploy and manage settings for Windows Defender clients.
Module 4: Course Conclusion
Lessons
Lab : Graded Lab
Day 4: Protecting Modern Desktops and Devices (MD-101T03-A)
Course Outline
Module 1: Supporting the Windows 10 Environment
This module will cover the Windows 10 architecture and common environments. Students will be introduced to the various tools used in maintaining Windows. This module will also discuss methodologies for effectively troubleshooting issues and how to proactively manage and optimize Windows 10.
Lessons
- Troubleshooting Windows
- Troubleshooting Tools
Lab : Practice Lab: Monitoring Windows 10
- Monitoring Events
- Monitoring Reliability and Performance
After completing this module, students will be able to:
- Describe the Windows architecture.
- Describe key stages in troubleshooting.
- Describe the purpose and benefits of the various tools in Windows.
- Use monitoring tools to establish a performance baseline.
- Optimize performance on Windows 10 clients.
Module 2: Troubleshooting the Windows OS
In this module, Students will learn how to troubleshoot startup and service issues related to the operating system. This module will teach the different startup and recovery options, and how to troubleshoot different Windows services.
Lessons
- Troubleshooting Windows Startup
- Troubleshooting Operating System Service Issues
- Troubleshooting Sign-In Issues
After completing this module, students will be able to:
- Describe the various methods identifying and recovering from startup issues.
- Describe when to use the various advanced startup options.
- Identify and disable a failed service
- Identify and mitigate common locked account scenarios.
Module 3: Troubleshooting Files & Applications
This module helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods. This module also includes common methods for troubleshooting application installation issues, compatibility issues, and resolving browser issues.
Lessons
- File Recovery in Windows 10
- Application Troubleshooting
Lab : Troubleshooting Desktop Apps
- Troubleshooting AppLocker Policy Applications
- Troubleshooting Application Compatibility Issues
- Troubleshooting Microsoft Internet Explorer Issues
- Troubleshooting Microsoft Edge Issues
After completing this module, students will be able to:
- Describe the different methods of file recovery.
- Configure Windows 10 to support individual file and system recovery.
- Recover a device using the Reset This PC function.
- Solve application compatibility issues with the Application Compatibility Toolkit.
- Troubleshoot common browser issues.
Module 4: Troubleshooting Hardware and Drivers
This module introduces hardware troubleshooting. Students will learn about driver management and how to troubleshoot devices. Students will also learn steps for troubleshooting system hardware and external peripherals such as USB drives and printers, including diagnostic methods and remediation.
Lessons
- Troubleshooting Device Driver Failures
- Overview of Hardware Troubleshooting
- Troubleshooting Physical Failures
Lab : Troubleshooting Device Driver Issues
- Troubleshooting a Missing Device Driver
- Resolving Hardware Problems
- Resolving device driver problem
- Configuring Group Policy Settings to Control Device Installation
After completing this module, students will be able to:
- Troubleshoot and remediate driver issues.
- Troubleshoot Peripherals
- Diagnose and replace hardware.
Module 5: Course Conclusion
Lessons
Lab : Graded Lab
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Agenda
Day 1: Maintaining Windows 10 (MD-100T04-A)
Module 1: Installing Windows
This module covers installing the Windows 10 OS. Students will learn the different editions of Windows 10, requirements, and new features introduced. This module covers how to install the OS, as well as methods for migrations and upgrading. Students will also learn about common tools used in the deployment proces
Lessons
- Introducing Windows 10
- Installation Options
- Requirements for Windows Features
- Installation Process and Media
- Upgrading to Windows 10
Lab : Installing Windows 10
- Upgrading Windows 7 to Windows 10
- Migrating User Settings
After completing this module, students will be able to:
- Understanding the different editions and features of Windows 10.
- Understand the Windows 10 client installation options.
- Practice installing Windows 10 using an online virtual machine.
Module 2: Updating Windows
In this module, Students will learn about keeping Windows 10 up-to-date. Students will be introduced to the new Windows servicing model and how it applies to various scenarios. Students will learn the various different methods for updating Windows and applications, as well as managing updates using tools like group policy and Windows Update for Business.
Lessons
- Windows Servicing Model
- Updating Windows
- Applying Applications and Windows Updates
Lab : Updating Windows 10
- Configuring Updates for a Single Device
- Configuring Updates with GPOs
After completing this module, students will be able to:
- Describe the Windows servicing model.
- Configure Windows update settings.
- Describe updating Windows using WSUS.
- Describe updating Windows using Windows Update for Business.
- Configure Windows update using group policy.
Module 3: Post-installation Configuration and Personalization
This module covers common post-installation tasks in Windows 10. Students will learn how to customize the user interface, as well as using the control panel and settings app to configure common OS settings. This course will also introduce students to Windows PowerShell.
Lessons
- Customize the Windows 10 UI.
- Configure device specific settings such as power plans and mobile device options.
- Use the Windows control panel and setting app to configure settings.
- Describe using Windows PowerShell.
Lab : Configuring Windows 10
- Using the Settings App
- Using Control Panel Using Control Panel
- Using Windows PowerShell
After completing this module, students will be able to:
- Customize the Windows 10 UI
- Configure device specific settings such as power plans and mobile device options.
- Use the Windows control panel and setting app to configure settings.
- Describe using Windows PowerShell.
Module 4: Course Conclusion
Lessons
Lab : Graded Lab
Day 2: Installing Windows 10 (MD-100T01-A)
Module 1: Configuring Peripherals and Drivers
This module will cover device configuration. Students will learn how device drivers work and how to install them. Students will also be introduced to managing and configuring hardware peripherals such as printers.
Lessons
- Managing Devices and Drivers
- Managing Printers
After completing this module, students will be able to:
- Describe concepts related to drivers.
- Install a device driver.
- Describe printer management concepts.
- Configure client-side printing and managing print server properties.
Module 2: Configuring Networking
In this module, Students will learn about networking concepts. This module will introduce to IPv4 and IPv6, and concepts like DNS. Students will learn how to configure network settings in Windows, as well as learn about wireless network technologies. The module will conclude with methods of managing Windows remotely.
Lessons
- Configure IP Network Connectivity
- Implement Name Resolution
- Implement Wireless Network Connectivity
- Remote Access Overview
- Remote Management
After completing this module, students will be able to:
- Describe the different types of applications.
- Install applications manually and using automated methods.
- Manage application deployment using the Windows Store.
- Learn about web browser features in Windows 10.
Module 3: Configuring Storage
This module covers storage configuration and management in Windows 10. Students will be introduced to local, cloud and virtual storage options. This course will also cover configuring storage on client devices and introduce storage spaces.
Lessons
- Overview of storage options
- Using OneDrive
- Managing Disks, Partitions, and Volumes
- Maintaining Disks and Volumes
- Managing Storage Spaces
Lab : Practice Lab: Managing Storage
- Adding a Disk
- Creating a Simple Volume
- Compressing a Folder
- Enabling Disk Quotas
- Creating a Storage Space
After completing this module, students will be able to:
- Describe the options and benefits of local, cloud, and virtual storage.
- Configure OneDrive.
- Configure local disk partitions and volumes.
- Describe the capabilities and benefits of Storage spaces.
Module 4: Managing Apps in Windows 10
In this module, Students will be introduced to App management in Windows 10. This module will cover the different types of apps and supported installation methods. Students will learn how to install apps using manual and automated methods, as well as manage app delivery using the Windows Store. Finally, this module will cover the differences between Internet Explorer and Microsoft Edge.
Lessons
- Providing Apps to Users
- Managing Universal Windows Apps
- The Windows Store
- Web browsers in Windows 10
After completing this module, students will be able to:
- Describe the different types of applications.
- Install applications manually and using automated methods.
- Manage application deployment using the Windows Store.
- Learn about web browser features in Windows 10.
Module 5: Course Conclusion
Lessons
Lab : Graded Lab
Day 3: Configuring Windows 10 (MD-100T02-A)
Course Outline
Module 1: Managing Authentication in Azure AD
In this module, students well be introduced to the concept of directory in the cloud with Azure AD. Students will learn the similarities and differences between Azure AD and Active Directory DS and how to synchronize between the two. Students will explore identity management in Azure AD and learn about identity protection using Windows Hello for Business, as well as Azure AD Identity Protection and multi-factor authentication. The module will conclude with securely accessing corporate resources and introduce concepts such as Always On VPN and remote connectivity in Windows 10.
Lessons
- Azure AD Overview
- Managing identities in Azure AD
- Protecting identities in Azure AD
- Managing device authentication
- Enabling corporate access
Lab : Practice Lab - Managing objects and authentication in Azure AD
- Enabling and configuring Azure AD Premium with Enterprise Mobility + Security (EMS) tenant
- Creating user and group objects with UI and Windows PowerShell
- Configuring Self-service password reset (SSPR) for user accounts in Azure AD
- Joining a device to Azure AD
After completing this module, students will be able to:
- Describe the capabilities of Azure AD.
- Manage users using Azure AD with Active Directory DS.
- Implement Windows Hello for Business.
- Join devices to Azure AD.
- Describe methods of enabling access from external networks.
Module 2: Managing Devices and Device Policies
In this module, students will be introduced to managing device security with Intune. Students will discover how Intune can use device profiles to manage configuration of devices to protect data on a device. Students will learn how to create and deploy compliance policies and use compliance policies for conditional access. The module concludes with monitoring devices enrolled in Intune.
Lessons
- Microsoft Intune Overview
- Managing devices with Intune
- Implement device compliance policies
Lab : Practice Lab - Managing devices
- Configuring Microsoft Intune for device management
- Configuring compliance policies and device profiles
- Enrolling Windows 10 devices and managing compliance
After completing this module, students will be able to:
- Describe mobile device management with Intune.
- Create and assign device profiles to protect data on devices.
- Deploy compliance and conditional access policies.
- Use Intune to monitor device compliance.
Module 3: Managing Security
In this module, students will learn about data protection. Topics will include Windows & Azure Information Protection, and various encryption technologies supported in Windows 10. This module also covers key capabilities of Windows Defender Advanced Threat Protection and how to implement these capabilities on devices in your organization. The module concludes using Windows Defender and using functionalities such as antivirus, firewall and Credential Guard.
Lessons
- Implement device data protection
- Managing Windows Defender ATP
- Managing Windows Defender in Windows 10
Lab : Practice Lab - Managing Security in Windows 10
- Configuring Encrypting File System (EFS)
- Configuring BitLocker
- Configuring a WIP policy in Intune
- Configuring Windows Defender
After completing this module, students will be able to:
- Describe the methods protecting device data.
- Describe the capabilities and benefits of Windows ATP
- Deploy and manage settings for Windows Defender clients.
Module 4: Course Conclusion
Lessons
Lab : Graded Lab
Day 4: Protecting Modern Desktops and Devices (MD-101T03-A)
Course Outline
Module 1: Supporting the Windows 10 Environment
This module will cover the Windows 10 architecture and common environments. Students will be introduced to the various tools used in maintaining Windows. This module will also discuss methodologies for effectively troubleshooting issues and how to proactively manage and optimize Windows 10.
Lessons
- Troubleshooting Windows
- Troubleshooting Tools
Lab : Practice Lab: Monitoring Windows 10
- Monitoring Events
- Monitoring Reliability and Performance
After completing this module, students will be able to:
- Describe the Windows architecture.
- Describe key stages in troubleshooting.
- Describe the purpose and benefits of the various tools in Windows.
- Use monitoring tools to establish a performance baseline.
- Optimize performance on Windows 10 clients.
Module 2: Troubleshooting the Windows OS
In this module, Students will learn how to troubleshoot startup and service issues related to the operating system. This module will teach the different startup and recovery options, and how to troubleshoot different Windows services.
Lessons
- Troubleshooting Windows Startup
- Troubleshooting Operating System Service Issues
- Troubleshooting Sign-In Issues
After completing this module, students will be able to:
- Describe the various methods identifying and recovering from startup issues.
- Describe when to use the various advanced startup options.
- Identify and disable a failed service
- Identify and mitigate common locked account scenarios.
Module 3: Troubleshooting Files & Applications
This module helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods. This module also includes common methods for troubleshooting application installation issues, compatibility issues, and resolving browser issues.
Lessons
- File Recovery in Windows 10
- Application Troubleshooting
Lab : Troubleshooting Desktop Apps
- Troubleshooting AppLocker Policy Applications
- Troubleshooting Application Compatibility Issues
- Troubleshooting Microsoft Internet Explorer Issues
- Troubleshooting Microsoft Edge Issues
After completing this module, students will be able to:
- Describe the different methods of file recovery.
- Configure Windows 10 to support individual file and system recovery.
- Recover a device using the Reset This PC function.
- Solve application compatibility issues with the Application Compatibility Toolkit.
- Troubleshoot common browser issues.
Module 4: Troubleshooting Hardware and Drivers
This module introduces hardware troubleshooting. Students will learn about driver management and how to troubleshoot devices. Students will also learn steps for troubleshooting system hardware and external peripherals such as USB drives and printers, including diagnostic methods and remediation.
Lessons
- Troubleshooting Device Driver Failures
- Overview of Hardware Troubleshooting
- Troubleshooting Physical Failures
Lab : Troubleshooting Device Driver Issues
- Troubleshooting a Missing Device Driver
- Resolving Hardware Problems
- Resolving device driver problem
- Configuring Group Policy Settings to Control Device Installation
After completing this module, students will be able to:
- Troubleshoot and remediate driver issues.
- Troubleshoot Peripherals
- Diagnose and replace hardware.
Module 5: Course Conclusion
Lessons
Lab : Graded Lab