As a good administrative professional, you provide invaluable support to your boss and the business. This support is optimized when the working relationship between you and your boss is a true partnership. Within this partnership, your relationship must be managed and maintained according to the particular management style of your boss to ensure compatibility, dependability, and efficiency as you work toward common goals. Through partnership, you can maximize your relationship with your boss and realize benefits for yourself and your career. This course explores ways to build a partnership with your boss. Specifically, it covers ways of establishing and maintaining the elements of a true partnership, and shows how you can benefit personally from it. The course also covers approaches for dealing effectively with different management styles and techniques for successfully handling confrontations that may occur over the course of your partnership with your boss.
- Recognize the necessary elements for building and maintaining a positive partnership with your boss
- Recognize appropriate responses for dealing with a boss who is exhibiting a particular management style
- Use assertive techniques to successfully handle a confrontation with your boss
Employees in administrative support positions, as well as individuals who want to refresh their administrative skills