Course Description
Overview
Remote workers bring powerful synergies as well as considerable challenges, particularly for established organizations and traditional managers who are accustomed to operating by proven standards and procedures. That means to get the most from your team, you’ve got to change your thinking, management approach and training to fit these unique considerations. This LIVE, virtual course delivers a highly interactive, training experience that provides exactly what you need to manage remote workers and remain the effective management force you’ve always been.
Agenda
WORKSHOP AGENDA
Program time: 3 hours
Session 1: Leading and Coaching Remote Workers
Learn the core competencies necessary for leading remote teams and take advantage of the opportunity to assess where you stand and have room to grow.
Discuss the core competencies necessary for leading remote teams
Identify the key to consistency, unity, increased productivity and improved morale
Using the scenario provided, plan how to use the remote coaching model
Describe the 6 attributes of a successful remote worker
Recognize common misconceptions about remote management
Session 2: Performance Management and Accountability
Complete an assessment to demonstrate the role of accountability within your remote team. Take an honest look at your team and identify specific areas to increase accountability.
Using an assessment, identify areas of improvement to increase accountability within your remote team
Discuss the most common root causes of poor performance within remote teams
Know the telltale signs for early detection of employee problems
Articulate mitigation plans for addressing poor performance with remote workers
Describe ways to establish and strengthen employee accountability
Session 3: Build Connections Through Communication
Lay out a plan for ensuring that your remote team stays connected with clear and concise communication. Consider how you can improve communications with your team using the techniques presented.
Identify the communication key that is most important to your remote team
Recognize the situations that require face-to-face communications
Discuss effective communication tactics for remote teams
Understand the importance of keeping remote workers in the loop
Explain how to avoid the most common barriers to listening
Session 4: Establishing Trust Through Communication
Realize the importance of keeping your remote workers up-to-date and current. Learn how trust lays the foundation for consistent communication and how to establish trust with your remote workers.
Recognize communication best practices to keep your remote employees in the loop
Identify meeting protocol to build employees’ confidence in your ability to communicate
Articulate proven techniques to increase collaboration during virtual communications
Discuss effective ways to keep employees from tuning out during virtual meetings
Describe solutions to the most common cultural communication problems