Course Description
Welcome to the Change Management workshop. Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. This workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.
By the end of this workshop, you should be able to:
List the steps necessary for preparing a change strategy and building support for the change
Describe the WIFM – the individual motivators for change
Use needed components to develop a change management and communications plans, and to list implementation strategies
Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
Use strategies for aligning people with a change, appealing to emotions and facts
Describe the importance of resiliency in the context of change, and employ strategies the change leader and individual change participant can use to foster resiliency
Agenda
Course Core Competencies:
Module 1: Preparing for Change
Topic A: Defining Your Strategy
Topic B: Building the Team
Module 2: Identifying the WIFM
Topic A: What’s in it for Me?
Topic B: Building Support
Module 3: Understanding Change
Topic A: Influences on Change
Topic B: Common Reactions to Change
Topic C: Tools to Help the Change Process
Module 4: Leading and Managing the Change
Topic A: Preparing and Planning
Topic B: Delegating
Topic C: Keep the Lines of Communication Open
Topic D: Coping with Pushback
Module 5: Gaining Support
Topic A: Gathering Data
Topic B: Addressing Concerns and Issues
Topic C: Evaluating and Adapting
Module 6: Making it All Worthwhile
Topic A: Leading Status Meetings
Topic B: Celebrating Successes
Topic C: Sharing the Results and Benefits
Module 7: Using Appreciative Inquiry
Topic A: The Four Stages
Topic B: The Purposes of Appreciative Inquiry
Topic C: Examples and Case Studies
Module 8: Bringing People to Your Side
Topic A: A Dash of Emotion
Topic B: Plenty of Facts
Module 9: Building Resiliency
Topic A: What is Resiliency?
Topic B: Why is It Important?
Topic C: Five Easy Steps for the Leader and the Individual
Module 10: Building Flexibility
Topic A: What is Flexibility?
Topic B: Why is it Important?
Topic C: Five Easy Steps for the Leader and the Individual