Course Description
Overview
For your career or your life outside of it, negotiation is a critical skill for success — one of the most important, regardless of your profession. While for some it comes more naturally, anyone (even you!) can learn to negotiate.
Strong communication and solid relationships lie at the heart of effective negotiation — whether you’re working to resolve a conflict or trying to sell a product. Sign up for this LIVE virtual workshop and you’ll discover how to communicate in a way that resonates with your listeners and helps to increase your credibility, influence and your power to persuade.
Interactive and instructor-led, this training is designed for all professionals who want to improve their negotiation and strategic communications skills. Participants will explore techniques for building rapport, creating shared understanding and generating mutual respect. You’ll learn to speak the language of persuasion with confidence and you’ll be prepared for negotiating in the business world — and in everyday life.
Agenda
WORKSHOP AGENDA
Program time: 3 hours
Session 1: The Power of Influence in Negotiations
Explain how trust and credibility influence negotiations
Discuss how to eliminate common communication problems
Recognize various communication styles and adapt your style to build credibility
Describe how passion and purpose impact negotiations
Session 2: How Control and Persuasion Affect Negotiating
Distinguish between the different spheres of control
Identify the three components of influence
Understand why the ability to influence others is essential
Explain the six skills for getting to “yes”
Discuss how to overcome barriers to negotiations
Session 3: Structured Persuasion Techniques
Recognize the five steps of Monroe’s Motivated Sequence.
Identify negotiation strategies, techniques and tools that lead to win-win agreements
Describe what It means to speak the language of persuasion
Understand how interests tie to satisfaction in negotiations