Course Description
Overview
Collaboration is key to getting things done in the workplace. Without it, information is merely shared, and people work side by side, but the work is not optimal. This LIVE, virtual program can help by sharpening your communication skills and increasing your ability to work effectively with others to find solutions, resolve conflict and successfully meet organizational goals.
Instructor-led and highly interactive, this course provides you with the knowledge and confidence you need to stand out as an effective collaborator in the workplace. Learn techniques and strategies for improving your own collaboration skills, plus tips for breaking down barriers, eliminating silos, managing conflict and bringing about the best business results possible. You'll also get useful tools to help you create and maintain a collaborative culture at work.
Agenda
WORKSHOP AGENDA
Program time: 3 hours
Session 1: Collaborative Characteristics
Identify the traits of collaborative individuals
Describe how verbal and nonverbal communication techniques impact collaboration
Use a checklist to ensure your email communication stays collaborative
Explain the benefits of courageous communication in collaboration
Discuss ways to avoid communication mistakes that may hinder collaboration
Session 2: Challenges That Can Prevent Effective Collaboration
Discover how to manage conflict on teams in a collaborative manner
Identify the silver lining in conflict and why it’s important
Discuss common myths about conflict that can sabotage progress
Understand how to achieve win-win conflict resolution through collaboration
Explain how to use collaboration to troubleshoot problems and develop resolutions
Session 3: Your Role in a Collaborative Culture
Discover what it takes to foster and maintain a collaborative environment at work
Identify the 7 essential elements of successful collaboration
Assess your collaboration skills and identify ways to improve them
Evaluate the various levels of collaboration existing in your organization
Discuss the importance of cross-functional collaboration