Course Description
For most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work; we are often expected to be a functional part of a performing team. This workshop will encourage participants to explore the different aspects of a team, as well as ways that they can become a top-notch team performer.
By the end of this workshop, you should be able to:
Describe the concept of a team, and its factors for success
Explain the four phases of the Tuckman team development model and define their characteristics
List the three types of teams
Describe actions to take as a leader, and as a follower for each of the four phases (Forming, Storming, Norming and Performing)
Discuss the uses, benefits, and disadvantages of various team-building activities
Describe several team-building activities that you can use, and in what settings
Follow strategies for setting and leading team meetings
Detail problem-solving strategies using the Six Thinking Hats model — and one consensus-building approach to solving team problems
List actions to do, and those to avoid, when encouraging teamwork
Agenda
Core Competencies
Module 1: Defining Success
Topic A: What is a Team?
Topic B: An Overview of Tuckman and Jensen’s Four-Phase Model
Module 2: Types of Teams
Topic A: The Traditional Team
Topic B: Self-Directed Teams
Topic C: E-Teams
Module 3: The First Stage of Team Development – Forming
Topic A: Hallmarks of This Stage
Topic B: What to Do as a Leader
Topic C: What to Do as a Follower
Module 4: The Second Stage of Team Development – Storming
Topic A: The Hallmarks of This Stage
Topic B: What to Do as a Leader
Topic C: What to Do as a Follower
Module 5: The Third Stage of Team Development – Norming
Topic A: The Hallmarks of This Stage
Topic B: What to Do as a Leader
Topic C: What to Do as a Follower
Module 6: The Fourth Stage of Team Development – Performing
Topic A: Hallmarks of this Stage
Topic B: What to Do as a Leader
Topic C: What to Do As a Follower