Course Description
Social Intelligence is about understanding your environment and having a positive influence. Your participants will become more confident in their social situations by learning how to express and interrupt social cues. They will create positive connections and increase their influence during social situations.
Increasing Social Intelligence will provide benefits throughout their professional and personal lives. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give your participants the advantage in their interactions. Social interactions are a two way street, know the rules of the road!
At the end of this workshop, participants should be able to:
Be aware of our own behaviors
Learn to be empathetic with others
Know tools for active listening
Effectively communicate interpersonally
Recognize various social cues
Determine appropriate conversation topics
Know various forms of body language
Agenda
Course Core Competencies:
Module 1: Increase Your Self Awareness
Topic A: Remove or Limit Self-Deception
Topic B: Ask For Feedback
Topic C: Be Open to Change
Topic D: Reflect On Your Action
Module 2: The Keys to Empathy
Topic A: Listening and Paying Attention
Topic B: Don’t Judge
Topic C: Shift Your View
Topic D: Don’t Show Fake Emotions
Module 3: Active Listening
Topic A: Attunement
Topic B: Don’t Jump to Conclusions
Topic C: Shift Your Focus
Topic D: Don’t Discount Feelings
Module 4: Insight on Behavior
Topic A: Perception
Topic B: Facts vs. Emotions
Topic C: Online Communication
Topic D: Listen and Watch More
Module 5: Communication
Topic A: Give Respect and Trust
Topic B: Be Consistent
Topic C: Always Keep Your Cool
Topic D: Observing Body Language
Module 6: Social Cues (I)
Topic A: Recognize Social Situations
Topic B: The Eyes Have It
Topic C: Non-Verbal Cues
Topic D: Verbal Cues
Module 7: Social Cues (II)
Topic A: Spectrum of Cues
Topic B: Review and Reflect
Topic C: Being Adaptable and Flexible
Topic D: Personal Space
Module 8: Conversation Skills
Topic A: Current Events
Topic B: Conversation Topics
Topic C: Cues to Watch For
Topic D: Give People Your Attention
Module 9: Body Language
Topic A: Be Aware of Your Movements
Topic B: It’s Not What You Say – It’s How You Say It
Topic C: Open vs. Closed Body Language
Topic D: Communicate with Power
Module 10: Building Rapport
Topic A: Take the High Road
Topic B: Forget About Yourself
Topic C: Remembering People
Topic D: Ask Good Questions