Course Description
Self-confident and assertiveness are two skills that are crucial for success in life. If you don’t feel worthy, and/or you don’t know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits to your participants in their professional and personal lives.
The Assertiveness And Self-Confidence workshop will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your participant’s lives and have a positive effect on all of them.
Define assertiveness and self-confidence, and list the four styles of communication
Describe the types of negative thinking, and how one can overcome negative thoughts
Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication
Define the importance of goal setting, and practice setting SMART goals for assertive behavior
Utilize methodologies for understanding your worth –and the use of positive self-talk
List reasons why a pleasing appearance and body language are critical for creating a strong first impression
Practice sending positive communications phrased as “I-Messages”
Use the STAR model to make your case during a presentation challenge
Display rapport-building skills through assertive methods of expressing disagreement and consensus-building techniques
Practice strategies for gaining positive outcomes in difficult interpersonal situations.
Agenda
Course Core Competencies:
Module 1: What Does Self-Confidence Mean to You?
Topic A: What is Assertiveness?
Topic B: What is Self-Confidence?
Topic C: The Four Styles
Module 2: Obstacles to Our Goals
Topic A: Types of Negative Thinking
Topic B: Personal Application
Module 3: Communication Skills
Topic A: Listening and Hearing; They Aren’t the Same Thing
Topic B: Asking Questions
Topic C: Body Language
Module 4: The Importance of Goal Setting
Topic A: Why Goal Setting is Important
Topic B: Setting SMART Goals
Topic C: Our Challenge to You
Module 5: Feeling the Part
Topic A: Identifying Your Worth
Topic B: Creating Positive Self-Talk
Topic C: Identifying and Addressing Strengths and Weakness
Module 6: Looking the Part
Topic A: The Importance of Appearance
Topic B: The Role of Body Language
Topic C: First Impressions Count
Module 7: Sounding the Part
Topic A: It’s How You Say It
Topic B: Sounding Confident
Topic C: Using “I” Messages
Module 8: Powerful Presentations
Topic A: What to Do When You’re on the Spot
Topic B: Using STAR to Make Your Case
Module 9: Coping Techniques
Topic A: Building Rapport
Topic B: Expressing Disagreement
Topic C: Coming to Consensus
Module 10: Dealing with Difficult Behavior
Topic A: Dealing with Difficult Situations
Topic B: Key Tactics