Course Description
Performance Management is making sure the employee and the organization they are employed by are focused on the same priorities. Performance Management within an organization improves production and reduces waste. It helps the employee set and meet goals and improves the employee/manager relationship. The key to keeping an organization and employee aligned; improving performance and productivity, is through Performance Management. When changes occur, Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee create a stream-lined relationship which improves communication and interaction. Performance Management will help close any gaps that exist in an employee’s skillset and make them a more valuable employee through feedback and coaching.
The objectives for this course are as follows:
Define performance management.
Understand how performance management works and the tools to make it work.
Learn the three phases of performance management and how to assess it.
Discuss effective goal-setting.
Learn how to give feedback on performance management.
Identify Kolb’s Learning Cycle.
Recognize the importance of motivation.
Develop a performance journal and performance plan.
Agenda
Course Core Competencies:
Module 1: The Basics (I)
Topic A: What is Performance Management?
Topic B: How Does Performance Management Work?
Topic C: Tools
Module 2: The Basics (II)
Topic A: Three Phase Process
Topic B: Assessments
Topic C: Performance Reviews
Module 3: Goal Setting
Topic A: SMART Goal Setting
Topic B: Measurable Goals
Topic C: Attainable Goals
Topic D: Timely Goals
Topic E: Monitoring Results
Module 4: Establishing Performance Goals
Topic A: Strategic Planning
Topic B: Job Analysis
Topic C: Setting Goals
Topic D: Motivation
Module 5: 360-Degree Feedback
Topic A: What is 360-Degree Feedback?
Topic B: Vs. Traditional Performance Reviews
Topic C: The Components
Module 6: Competency Assessments
Topic A: Competency Assessment Defined
Topic B: Implementation
Topic C: Final Destination
Module 7: Kolb’s Learning Cycle
Topic A: Experience
Topic B: Observation
Topic C: Conceptualization
Topic D: Experimentation
Module 8: Motivation
Topic A: Key Factors
Topic B: The Motivation Organizations
Topic C: Identifying Personal Motivators
Topic D: Evaluating and Adapting
Module 9: The Performance Journal
Topic A: Record Goals and Accomplishments
Topic B: Linking with Your Employees or Managers
Topic C: Implementing a Performance Coach
Topic D: Keeping Track
Module 10: Creating a Performance Plan
Topic A: Goals
Topic B: Desired Results
Topic C: Prioritization
Topic D: Measure
Topic E: Evaluation