Course Description
The following is the course description for the High-Performance Teams (Remote Workforce) Course:
With our High-Performance Teams (Remote Workforce) workshop, your participants will begin to see how important it is to develop a core set of high-performance skills while working remotely. By knowing and managing the way people interact in a remote environment, you will be setting up your high-performance teams to accomplish any task.
You Will:
At the end of this workshop, participants should be able to:
Define high-performance teams.
Define remote workforce.
Understand the characteristics of a high-performance team.
Understand how to create teamwork.
Understand the importance of communication.
Understand how to train your high-performance team of remote employees.
Learn how to manage a high-performance team.
Learn the techniques of an effective team meeting.
Agenda
Course Core Competencies:
Module 1: Remote Workforce
Topic A: What is a Remote Workforce?
Topic B: Types of Remote Workforce
Topic C: Benefits of a Remote Workforce
Topic D: Materials for Remote Workforce
Module 2: High Performance Teams
Topic A: What is a High Performance Team?
Topic B: Benefits of High Performance Teams
Topic C: Leadership for High Performance Team
Topic D: Understanding Team Dynamics
Module 3: Characteristics of High Performance Teams
Topic A: Excellent Communication
Topic B: Goal-Oriented
Topic C: Flexibility
Topic D: Committed
Module 4: How to Create Teamwork
Topic A: Identify Group & Individual Responsibilities
Topic B: Give Permission to Take Action
Topic C: Build Relationships between Team Members and Management
Topic D: Give Feedback
Module 5: Types of Communication
Topic A: Virtual Team Meetings
Topic B: Telephone Conferences
Topic C: Email Communication
Topic D: Intranet, Webpage, and Social Media Communication
Module 6: Training Your Team
Topic A: Telecommute Training
Topic B: Web-Based Training
Topic C: Peer to Peer Training
Topic D: Training Assessment and Retraining
Module 7: Managing the Team
Topic A: Tracking Team Performance
Topic B: Counseling Employees
Topic C: Positive Recognition for Employees
Topic D: Training Never Stops!
Module 8: Effective Team Meeting How-To
Topic A: Have a Clear Agenda
Topic B: Use Screen Shots or References
Topic C: Create a Safe Place
Topic D: Team Meeting Don’ts
Module 9: Keep Happy and Motivated High-Performance Team
Topic A: Watch for Signs of Conflicts or Unhappiness
Topic B: Employee Feedback and Concerns
Topic C: Give Opportunities for Additional Education
Topic D: Impart Opportunities for Career Growth
Module 10: “Don’ts” with High-Performance Teams
Topic A: Don’t Forget to Share Success
Topic B: Don’t Delay in Responding
Topic C: Don’t Assign Vague Responsibilities
Topic D: Don’t Lead as a Dictator