Course Description
The following is the course description for the Middle Manager Course:
Traditionally, middle managers make up the largest managerial layer in an organization. The Middle Manager is responsible to those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization and understands how to effectively execute these goals.
It is crucial for businesses to focus on these essential managers and provide them with the opportunities to succeed. No matter the organization’s structure or size, it will benefit from employing well-trained middle managers. Having a middle manager understand their role in the organization is very important. They are in communication with a very large percentage of the company and will have a large impact throughout the organization.
You Will:
At the end of this workshop, participants should be able to:
Define management.
Understand ethics in the workplace.
Manage information and make decisions.
Be familiar with the control process.
Use organizational strategies to facilitate change.
Create structures and processes to manage teams.
Manage as a leader.
Agenda
Course Core Competencies:
Module 1: Introduction to Management
Topic A: What is Management?
Topic B: What Do Managers Do?
Topic C: What Does It Take to Be a Manager?
Topic D: Why Does Management Matter?
Module 2: Ethics and Social Responsibility
Topic A: What is Ethical Workplace Behavior?
Topic B: What is Unethical Workplace Behavior?
Topic C: How to Make Ethical Decisions
Topic D: What is Social Responsibility?
Module 3: Managing Information
Topic A: Why Information Matters
Topic B: Strategic Importance of Information
Topic C: Characteristics and Costs of Useful Information
Topic D: Getting and Sharing Information
Module 4: Decision-Making
Topic A: What is Rational Decision-Making?
Topic B: Steps to Rational Decision-Making
Topic C: Limits to Rational Decision-Making
Topic D: Improving Decision-Making
Module 5: Control
Topic A: Basics of Control
Topic B: The Control Process
Topic C: Is Control Necessary or Possible?
Topic D: How and What to Control
Topic E: Control Methods
Module 6: Organizational Strategy
Topic A: Basics of Organizational Strategy
Topic B: Sustainable Competitive Advantage
Topic C: Strategy-Making Process
Topic D: Corporate, Industry, Firm Level Strategies
Module 7: Innovation and Change
Topic A: Organizational Innovation
Topic B: Why Innovation Matters
Topic C: Managing Innovation
Topic D: Organizational Change
Topic E: Why Change Occurs and Why it Matters
Topic F: Managing Change
Module 8: Organizational Structures and Process
Topic A: Departmentalization
Topic B: Organizational Authority
Topic C: Job Design
Topic D: Designing Organizational Process
Module 9: Managing Teams
Topic A: The Good and the Bad of Using Teams
Topic B: Kinds of Teams
Topic C: Work Team Characteristics
Topic D: Enhancing Work Team Effectiveness
Module 10: Motivation and Leadership
Topic A: Basics of Motivation
Topic B: Equity Theory
Topic C: Expectancy Theory
Topic D: What is Leadership?
Topic E: Situational Leadership
Topic F: Strategic Leadership