Course Description
Effective team dynamics are at the heart of high-performing organizations.
Teams that function cohesively, communicate openly, and trust each other
consistently outperform those that struggle with collaboration and alignment. Team
Development and Establishing Trust highlights the crucial role
of trust in driving team effectiveness and provides a comprehensive framework
for guiding teams through each stage of development. By understanding how teams
evolve, leaders and team members can anticipate challenges, foster
collaboration, and create an environment that enables shared success.
Teams naturally progress through several stages of development—from forming,
through storming and norming, to performing and adjourning. Each stage presents
unique challenges and opportunities for growth. Teams in the forming stage
often require clear direction and role clarification, while storming teams may
face conflicts and differing perspectives that need careful management. Norming
teams begin to develop cohesion, establish shared norms, and align on
objectives. Finally, performing teams achieve peak productivity, demonstrating
strong collaboration and problem-solving capabilities. Recognizing these stages
is essential for leaders who aim to provide the appropriate support, guidance,
and structure at each phase, ensuring that teams remain focused, productive,
and engaged.
Trust is the cornerstone of all successful teams. Teams that operate with
high levels of trust are more willing to share ideas, voice concerns, and take
risks, all of which contribute to innovation and stronger decision-making.
Conversely, a lack of trust can hinder communication, create unnecessary
conflicts, and decrease engagement and productivity. In this course,
participants will explore the four key elements of trust—competence,
consistency, integrity, and empathy—and learn practical strategies to cultivate
and maintain them. Participants will also examine common trust barriers and
their impact on team performance, equipping them to identify and address trust
issues before they undermine collaboration and effectiveness.
Through real-world scenarios and practical exercises, participants will gain
insights into behaviors that signal strong trust and those that indicate
potential breakdowns in team dynamics. You will learn to implement strategies
that foster psychological safety, promote accountability, and encourage open
communication. By integrating these approaches, teams can navigate challenges
more effectively, resolve conflicts constructively, and achieve shared goals
with greater efficiency and effectiveness.
By the conclusion of Team Development and Establishing Trust,
participants will have acquired the knowledge and tools necessary to lead teams
successfully through each stage of development and foster a culture of trust.
Leaders and team members alike will be able to create an environment where
collaboration thrives, challenges are addressed proactively, and team
performance continually improves. This course equips participants to build
resilient, high-performing teams that can achieve sustainable success in any
organizational context.
Course Outcomes
- Learn the key stages of team
development and their impact on team dynamics.
- Explore strategies for effectively
managing teams through each stage to enhance collaboration and productivity.
- Understand the importance of trust
in team dynamics by identifying four key elements that foster trust.
- Explore the impact of trust on team
performance, collaboration, and problem-solving, and recognize the consequences
of breaching trust within a team.
- Discuss real-world workplace scenarios to
analyze the behaviors and dynamics that indicate the presence or absence of
trust within a team.
- Identify key strategies for building and
maintaining trust within a team and demonstrate how these strategies can
enhance collaboration.
Frequently Asked Questions (FAQs)
Q: Why is trust important in team development?
A: Trust forms the foundation for effective communication, collaboration, and
problem-solving. Teams with high trust levels are more open to sharing ideas,
taking risks, and providing honest feedback, which leads to improved engagement
and better performance outcomes.
Q: What are the stages of team development?
A: Teams progress through five stages: forming, storming, norming, performing,
and adjourning. Each stage presents unique challenges, such as role ambiguity,
conflict, or alignment issues. Understanding these stages enables leaders to
provide appropriate guidance and support at the right time.
Q: How can leaders build trust within a team?
A: Leaders can foster trust by demonstrating competence, consistency,
integrity, and empathy. Strategies include maintaining transparency, fulfilling
commitments, supporting team members’ growth, and promoting a psychologically
safe environment that encourages open dialogue.
Q: What happens when trust is lacking in a team?
A: A lack of trust can result in poor communication, disengagement, conflict,
reduced collaboration, and lower overall productivity. Teams may struggle to
achieve objectives or respond effectively to challenges.
Q: Can trust be rebuilt if it’s broken?
A: Yes, trust can be rebuilt through consistent actions, clear communication,
accountability, and demonstrating commitment to shared goals. Rebuilding trust
requires patience and deliberate effort from leaders and team members.
Q: Who benefits from this course?
A: Leaders, managers, supervisors, and team members at all levels will benefit.
Anyone responsible for fostering collaboration, guiding team performance, or
improving team dynamics can gain practical skills from this course.
Course Certifications:
This course is certified by both SHRM and HRCI, providing professional development opportunities recognized and accredited by leading industry organizations. Whether you want to earn SHRM PDCs or HRCI recertification credits, this course ensures you meet your HR certification requirements and enhance your skills. Get the knowledge you need to advance your career with an SHRM and HRCI-approved course designed for HR professionals committed to professional growth and development. Don't miss the chance to boost your credentials with this certified HR training.
SHRM PDCs: 2
HRCI Credits: 2
Agenda
Lesson One: The Stages of
Team Development
Understand the key stages of team development—forming, storming, norming,
performing, and adjourning—and how to navigate each phase for team success.
Lesson Two: Building Team
Trust
Explore the critical role of trust in team dynamics and how fostering trust
leads to improved collaboration, communication, and performance.
Lesson Three: Strategies to
Build Trust
Learn practical strategies and actions to build and maintain trust within
your team, enhancing relationships and overall team effectiveness.
Audience
This course is perfect for anyone involved in managing or being part of a
team, from new team leaders to experienced managers looking to enhance their
team-building skills:
- Managers and supervisors: Develop the skills to guide your team through key development stages and
foster trust for improved performance.
- Team Leaders: Learn
strategies to build a high-performing, cohesive team by focusing on trust
and collaboration.
- HR Professionals: Gain
insights into effective team dynamics and how to support teams in building
trust to enhance organizational performance.
- Senior Leaders: Understand how team development and trust impact organizational success
and learn how to implement these strategies at higher levels.
- Aspiring Leaders: Acquire
the foundational skills necessary to build trust and lead teams through
various developmental stages as you progress in your career.
Strengthen your leadership skills and enhance team performance with Team
Development and Establishing Trust, and build teams that
collaborate effectively, perform at their best, and thrive in a culture of
trust!
Comments
Rescheduling and Cancellations
If you need to reschedule or cancel your registration, please refer to the following policy:
• Rescheduling and Cancellations with Prior Notice: If you cancel at least fifteen (15) business days before the course begins, you will receive full credit for another session.
• Last-Minute Cancellations: Cancellations made fewer than fourteen (14) business days before the course starts will receive a 50% partial credit for a future session.
• No Shows: Participants who fail to attend without prior notice will not receive credit for future sessions, nor will a refund be issued.
• Substitution Option: If you cannot attend, you may substitute another person from your organization. Please notify us by email at least fifteen (15) business days before the course start date.