48
eLearning10
Video Collections10
Videos30
eLearning Bundles30
Bundles3
eLearning Libraries3
Libraries
Customer service applies to customers before, during, and after a buyer makes a purchase. This microlearning video collection discusses ways to provide exceptional customer service at every level.
| Course Title | Duration | Price | Type | ||
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Designing a Customer Service Strategy
This Designing a Customer Service Strategy online course is offered multiple times in a variety of locations and training topics. |
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28 minutes |
74.95
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Facing Confrontation in Customer Service
This Facing Confrontation in Customer Service online course is offered multiple times in a variety of locations and training topics. |
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27 minutes |
74.95
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Polishing Your Skills for Excellent Customer Service
This Polishing Your Skills for Excellent Customer Service online course is offered multiple times in a variety of locations and training topics. |
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24 minutes |
74.95
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Providing Effective Internal Customer Service
This Providing Effective Internal Customer Service online course is offered multiple times in a variety of locations and training topics. |
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30 minutes |
74.95
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Controlling Conflict, Stress, and Time in a Customer Service Environment
This Controlling Conflict, Stress, and Time in a Customer Service Environment online course is offered multiple times in a variety of locations and training topics. |
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32 minutes |
74.95
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Dealing with Customer Service Incidents and Complaints
This Dealing with Customer Service Incidents and Complaints online course is offered multiple times in a variety of locations and training topics. |
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30 minutes |
74.95
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Customer Service Manager Training
This Customer Service Manager Training online course is offered multiple times in a variety of locations and training topics. |
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230 minutes |
249.00
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Providing Telephone Customer Service
This Providing Telephone Customer Service online course is offered multiple times in a variety of locations and training topics. |
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31 minutes |
74.95
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Frontline Customer Service Representative Training
This Frontline Customer Service Representative Training online course is offered multiple times in a variety of locations and training topics. |
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220 minutes |
249.00
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Rapport Building in Customer Service
This Rapport Building in Customer Service online course is offered multiple times in a variety of locations and training topics. |
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28 minutes |
74.95
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Providing On-site Customer Service
This Providing On-site Customer Service online course is offered multiple times in a variety of locations and training topics. |
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29 minutes |
74.95
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AODA: Customer Service and Accessibility Standard - Ontario (Replacement Avail.)
This AODA: Customer Service and Accessibility Standard - Ontario (Replacement Avail.) online course is offered multiple times in a variety of locations and training topics. |
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60 minutes |
74.95
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The AODA: Customer Service and Accessibility (Update Available)
This The AODA: Customer Service and Accessibility (Update Available) online course is offered multiple times in a variety of locations and training topics. |
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90 minutes |
74.95
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Customer Service Automation in Microsoft Dynamics CRM 2013
This Customer Service Automation in Microsoft Dynamics CRM 2013 online course is offered multiple times in a variety of locations and training topics. |
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176 minutes |
74.95
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Customer Service Series
3 Sessions – 4-6 Hours of Interactive Training Quickly improve customer service skills inside your o |
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- |
425.00
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The Cornerstones Of Sales And Customer Service
Turn good customer service into increased sales and increased customer satisfaction. |
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- |
145.00
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Helping Customers Through Quality Service
Quality service is the basis of great customer service. |
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- |
129.00
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Customer-centric Culture Application Guide
This Customer-centric Culture Application Guide online course is offered multiple times in a variety of locations and training topics. |
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- |
74.95
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Understanding the Digital Customer
This Understanding the Digital Customer online course is offered multiple times in a variety of locations and training topics. |
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22 minutes |
74.95
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Communicating Effectively with Customers
This Communicating Effectively with Customers online course is offered multiple times in a variety of locations and training topics. |
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30 minutes |
74.95
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| Course Title | # of Courses | Price | Type | ||
|---|---|---|---|---|---|
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Customer Service Fundamentals
Customer Service Fundamentals Bundle |
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6 |
229.00
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Customer Service Video Collection
This Customer Service Video Collection e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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59 |
119.00
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Essentials of Customer Service
Essentials of Customer Service Bundle |
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14 |
289.00
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Customer Service and the Act of Listening
This Customer Service and the Act of Listening e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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12 |
90.00
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Customer Service Management Video Collection
This Customer Service Management Video Collection e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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19 |
69.00
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Customer Service Essential Skills Part 1
Customer Service Essential Skills Part 1 Bundle |
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5 |
199.00
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Customer Service Essential Skills Part 2
Customer Service Essential Skills Part 2 Bundle |
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6 |
229.00
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Customer Service Representative, Skills
Customer Service Representative, Skills Bundle |
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3 |
139.00
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Customer Service Skills
Customer Service Skills Bundle |
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10 |
199.00
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Customer Service Fundamentals Part 1
This Customer Service Fundamentals Part 1 e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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5 |
199.00
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Customer Service in Today's World
Customer Service in Today’s World offers several opportunities for you to learn about the many sides of the customer experience. |
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0 |
69.00
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Effective Customer Service Strategies
This Effective Customer Service Strategies e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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6 |
219.00
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Customer Service Representative, Professionalism
This Customer Service Representative, Professionalism e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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4 |
199.00
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Effective Customer Service Skills
This Effective Customer Service Skills e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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5 |
199.00
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Analyzing Your Customer Service
This Analyzing Your Customer Service e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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18 |
79.00
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Customer Service Representative, Process
This Customer Service Representative, Process e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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5 |
199.00
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Customer Service Fundamentals Part 2
This Customer Service Fundamentals Part 2 e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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4 |
169.00
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Frontline Call Center Skills
This Frontline Call Center Skills e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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5 |
199.00
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Customer Focus and Advocacy Part 1
This Customer Focus and Advocacy Part 1 e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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5 |
199.00
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Managing Customer-Driven Process Improvement
This Managing Customer-Driven Process Improvement e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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7 |
239.00
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Request On-Site Training
In this two-day live instructor-led Excellence In Service course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations. You'll also learn how to develop excellent customer service skills by understanding how to improve your attitude and attention, provide excellent quality service, and deal effectively with customer complaints and problems. You will learn how to handle unhappy customer...
Events
Events: 2Duration
2 Days
Price
1395.00
The customers and suppliers you need to work with effectively may be outside your company or in the next office. and you may not always see eye to eye. Even if you have strong interpersonal skills and common goals, conflict can happen. Make sure you know how find common ground, calm emotions and forge a productive path forward....
Events
Events: 2Duration
1 Days
Price
595.00
This one day live instructor-led Quality Customer Service Training course helps both employees and managers improve their attitudes about customer service in five critical areas: 1) Having a positive attitude toward customers 2) Encouraging customer feedback 3) Responding to customer problems 4) Developing long term relationships 5) Seeking to exceed customer expectations Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and ...
Events
Events: 2Duration
1 Days
Price
595.00
The Developing Positive Relationships at Work training course is a learning experience that organizations need to ensure that individuals unite around a common mission, value diversity, rise above personal slights, take responsibility, and cultivate an environment based on trust. This training will help you model the behavior you want as well as teach the value of getting to know your employees as individuals. People spend a lot of time at work, so work relationships are important. If the offic...
Events
Events: 3Duration
1 Days
Price
595.00
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