PC Support Training Classes and Seminars In Boise, ID

<div><ul> <li>How to support end-users connecting to Citrix Virtual Apps and Desktops through Citrix Workspace App</li> <li>How to use Citrix Director to gather information and interact with user sessions</li> <li>A methodology to approach user related issues to minimize time to resolution</li> <li>An understanding of the Citrix Virtual Apps and Desktops solution and the role of the components</li> </ul></div>...

<div><p>By the end of the course, students should be able to meet the following objectives:</p> <ul> <li>Summarize basic troubleshooting methodology</li> <li>Outline common troubleshooting techniques in the Workspace ONE UEM Console</li> <li>Outline common troubleshooting techniques when integrating enterprise solutions in the Workspace ONE UEM Console</li> <li>Summarize common troubleshooting strategies for Workspace ONE UEM managed devices</li> <li>Outline common application management trouble...

<div><p><span>By the end of the course, you should be able to meet the following objectives:</span></p> <ul> <li><span> Implement a structured approach to troubleshooting </span></li> <li><span> Resolve common issues that occur in a VMware Horizon environment </span></li> <li><span> Troubleshoot issues with linked and instant clones </span></li> <li><span> Configure the Windows client </span></li> <li><span> Identify the correct log level for gathering logs </span></li> <li><span> Optimize proto...

<div><p>Learn to provide Tier 3 support personnel with the tools and processes required to expediently identify and resolve common issues during ongoing Day 2 operations of a successfully deployed PCCE 12.5 solution.</p></div>...

<div><p>Upon completing this course, the learner will be able to meet these overall objectives:</p> <ul> <li>Understand Cisco SD-WAN Architecture SD-WAN Day-N Advanced Monitoring and Troubleshooting2of 7A company built for engineers by engineers</li> <li>Monitor Day-N SD-WAN Operations</li> <li>In-depth Troubleshooting of the SD-WAN Fabric</li> <li>Explore Advanced SD-WAN Policy Configuration</li> <li>Identify Insights into Software-Defined Application Visibility Control</li> </ul></div>...

<div><ul> <li>Describe the technical capabilities of Cisco DNA Center and how they are applied in SDA Use Cases. This includes the lifecycle stages of network device discovery, assigning network devices to sites, network design options, provisioning, software image management, building a fabric, segmentation design, assurance, application policy, etc.</li> <li>Set up an SDA environment, integrating Cisco Identity Services Engine (ISE) and other solution components as required.</li> <li>Apply tro...

<div><p>Upon completing this course, the learner will be able to meet these overall objectives:</p> <ul> <li>Describe how to deploy SD-WAN</li> <li>Configure SD-WAN environment</li> <li>Deploy Plug and Play / Zero-Touch Provisioning</li> <li>Implement SD-WAN Security</li> <li>Configure SD-WAN Policies</li> <li>Deploy, maintain and troubleshoot cEdge devices</li> <li>Operate SD-WAN Devices and software</li> <li>Troubleshoot SD-WAN environment</li> </ul></div>...

Upon successful completion of this course, participants should be able to: Demonstrate knowledge of key server components. Identify hot swap components. Describe the role and features of the iDRAC9 and Lifecycle Controller. Access and navigate the iDRAC9 and Lifecycle Controller user interfaces to configure and manage PowerEdge servers. Configure RAID storage using the iDRAC user interface, Lifecycle Controller and OMSA. Backup and restore the server profile. Update component firmware. Perform SupportAssist Collections using iDRAC9. Install OpenManage Server Administrator (OMSA) and the iDRAC Service Module (iSM). Use the iDRAC to validate hardware health status. Troubleshoot system issues using available diagnostic tools....

Following completion of this course, students will understand, Install, Configure, Monitor, and Troubleshoot the following: Navigate and Configure the dashboard Add MX/MR/MS/MV devices to the Dashboard Understand and Configure Configuration Templates Understand and Configure Group Policies Manage/Configure/Integrate Users and Radius Policies Configure, Monitor, and Troubleshoot MR Access Points Monitor Meraki Network Health Troubleshoot devices and Connectivity...

This course enriches your skills by providing the tools and techniques that you need to successfully diagnose, and fix, a variety of potential issues. You will work through hands-on problems in various subsystems to diagnose and fix common issues. You will learn develop the skills to apply the scientific method to a structured form of troubleshooting. You will then apply this approach in troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course, you will be empowered to complete various comprehensive review labs to test your skills....

This three-day instructor-led course provides an overview of the latest generations of Dell EMC PowerEdge rack and tower servers. It is recommended to successfully complete Dell EMC PowerEdge Server Concepts prior to taking this course. This course will assist the participant to identify how to successfully install, manage and troubleshoot Dell EMC PowerEdge servers, providing best practice information consisting of instructor-led training and hands-on activities. This course is part of the recommended training path leading to the Dell Technologies Specialist Implementation Engineer, PowerEdge certification...

With our “Non-Telephone Customer Support” workshop, your participants will discover the new opportunities in customer support services via the internet, but also how to use these opportunities to their advantage....