In today''s business environment, in which direct, vertical chains of command have been replaced by team-based management and organizational hierarchies have been streamlined and flattened, more and more work is done collaboratively rather than individually. Thus, the ability of business professionals to work and communicate well with others is vital to both individual and organizational success.
This course teaches professionals at all levels in the workplace how to improve listening skills, communicate and collaborate with colleagues, correctly interpret nonverbal communication from others, and communicate effectively at meetings. The process of effective communication among work teams is explained clearly, and strategies for strengthening communication throughout organizations are taught.TARGET AUDIENCE
Business ProfessionalsTIME TO COMPLETE
To teach business professionals how to communicate successfully in a team-based work environment.ACCREDITATIONHR CERTIFICATION INSTITUTE
This program has been approved for 1.00 recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute. For more information about certification or recertification, visit the HR Certification Institute homepage at www.hrci.org