Even the best-managed workplaces will at some point face situations requiring investigation. Improperly conducted workplace investigations can be costly, both in terms of resulting litigation and a decline in profitability due to any disruption in operations, decreases in employee morale, and negative publicity. Conversely, well-conducted investigations nip workplace problems in the bud, thus keeping businesses operating smoothly—and out of court.
This course explains clearly the regulations governing the workplace, identifies situations requiring investigation, provides instruction on how to conduct investigations effectively and legally from start to finish, and explains methods of resolving workplace disputes internally. TARGET AUDIENCE
Managers, Supervisors, Risk Managers, and Human Resources ProfessionalsTIME TO COMPLETE
The purpose of this course is to help the learner identify situations that require an internal investigation and to provide guidance for an effective and legally compliant response to workplace complaints, behaviors, or incidents.FORMS INCLUDED
- ADR Comparison Chart
- Employee Complaint Response Memo
- Initial Incident Report
- Internal Investigation vs. Informal Resolution Flowchart
This program has been approved for 2.0 recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute (HRCI). For more information about certification or recertification, visit the HR Certification Institute homepage at www.hrci.org.