Just as organizations must respond to demographic and social changes that introduce new languages, cultures, values, and attitudes to the workplace, so must you as an individual. To understand and appreciate diversity, you must develop an understanding of yourself and the ways in which you and others view the world. Your ability to use a variety of strategies to effectively deal with diverse situations in and out of the workplace is very important. Equally important is the ability to share these effective strategies openly, to leverage the diversity that exists within the organization.
This course identifies strategies to help you become aware of your attitudes toward diversity; increase your acceptance of diverse cultures, people, and ideas; and become an advocate for diversity within the workplace. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.Learning Objectives
- Recognize what you can do to become aware of your values, beliefs, and biases
- Recognize how to adjust your self-talk to manage your reactions in challenging situations involving diversity
- Recognize guidelines for embracing social and cultural diversity in the workplace
- Identify strategies to communicate effectively in a diverse setting and their implications