Course Description
Problem Solving Skills
This course will show students the fundamentals of problem-solving skills—from defining their problem, to presenting it to the key decision makers in their organization.
Who Should Attend:
Business professionals who would like to learn effective group problem-solving techniques.
Duration:
* Classroom Learning - 0.5 Day(s)
Lesson 1: Starting to Solve Problems
* The Problem-Solving Process
* The Nature of Groups
* Tools for Problem Solving
* Problem-Solving Approaches
Lesson 2: Identifying the Problem
* Determine the Problem
* Investigate the Problem
Lesson 3: Determining the Solution
* Analyze Problems Creatively
* Consider Alternate Solutions
* Choose the Best Solution
* Solutions to Group Problems
Lesson 4: Accepting a Decision
* Sell Your Solution
* Implement Decisions
Agenda
Starting to Solve Problems
- The Problem-Solving Process
- The Nature of Groups
- Tools for Problem Solving
- Problem-Solving Approaches
Identifying the Problem
- Determine the Problem
- Investigate the Problem
Determining the Solution
- Analyze Problems Creatively
- Consider Alternate Solutions
- Choose the Best Solution
- Solutions to Group Problems
Accepting a Decision
- Sell Your Solution
- Implement Decisions
Comments
Virtual Problem Solving Skills Online Live training option
Imagine an industry-leading classroom training experience from wherever you have access to the Internet.
The Virtual Online Live events listed here gives you an effective and proven online virtual learning experience with the freedom to attend virtually from anywhere.
There is also an option of experiencing Online Live from one of the many national partner centers where a computer and headset will be provided for you.
This rich and engaging virtual classroom environment lets you conveniently interact with instructors and other students.
You will hear and see your instructor as they teach the course and answer your questions via voice or text.
Choose the online live virtual training option and you can access the recorded version even after the class has finished.
The onDemand labs give you access to the same client and server technologies covered in class so you can test, apply and hone your skills by accessing the labs before and even after the class.
Technical Requirements: a computer or laptop with a modern browser and high speed internet access along with one or two monitors.