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This course focuses on the federal laws and regulations that affect employee and labor relations. It discusses individual employment rights, the Equal Employment Opportunity Commission (EEOC) complaint process, and the role HR plays in the employment litigation process. The course also identifies strategies for facilitating positive employee relations and employee involvement in an organization. Finally, the course outlines methods for evaluating employee relations and the effectiveness of employee relations programs in the organization. This course helps prepare individuals for the Human Resource Certification Institute's (HRCI) PHR and SPHR certification examinations.

Learning Objectives
  • Describe key provisions of employment legislation
  • Recognize which employment common laws apply in various situations
  • Sequence the steps in the EEOC complaint process
  • Recognize tasks HR performs during the steps in the employment litigation process
  • Identify strategies for building positive employee relations
  • Identify strategies to ensure employment involvement
  • Identify examples of employee involvement strategies
  • Recognize methods for assessing employee relations in an organization
  • Identify activities to evaluate the effectiveness of employee relations programs
  • Audience

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