Do you find that you hate to come to work because of the tension? Or do
you find yourself tiptoeing around people who can’t or won’t get along
with each other? Personality clashes are inevitable. Handled improperly,
even minor clashes can become destructive to morale, productivity and
the well-being of everyone in the workplace. They can quickly spill over
from individual conflicts to widespread problems within a department or
an entire organization.
It takes more than just people skills to resolve conflicts—it takes a strategic and confident approach to tackle them head-on!
In 60 minutes, we’ll drill down to give you the reasons behind most
workplace conflict and deliver useful tips, techniques and strategies to
deal with personality clashes in the workplace, whether you have one
annoying, difficult person making office life miserable or you’re caught
in the crossfire between two warring departments. You’ll learn how to
positively confront difficult people as well as how to manage your
responses to conflict. Using our proven tips, you’ll be able to stay
composed, positive and productive amid the tension. And you’ll also be
able to use clear and constructive communication to resolve conflict and
make your workplace run more smoothly.
Isn’t it worth one hour of your time to be able to deal with difficult situations and people in your workplace? Enroll today.
Here’s a sample of what you’ll learn in just one hour:
- Why people behave the way they do
- How to anticipate and prepare for emotional reactions
- The four best ways to handle negative people
- How to navigate through emotional situations and conflict
- The principles of non-confrontational communication
- And much more
Cancelation Policy: If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.