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Course ID: 252554

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Business Etiquette and Professionalism Part 2

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Agenda

People often react to perceived negative situations based on their perceptions and past experiences. Unfortunately, these assumptions and preconceptions can be faulty. This Business Impact explores the technique of reframing the process of actively questioning our understanding of a situation to uncover other possible meanings and perspectives.
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The various models of organizational learning enable individuals or groups to systematically enhance abilities to produce a desired outcome. This Business Impact considers the benefits of one specific form of organizational learning: Personal Mastery.
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Small talk is a long-standing social convention with understood rules governing which topics are acceptable and which are not. This Business Impact explores the nature of small talk in the business setting.
Goal setting provides opportunity for both personal and professional development. This challenge focuses on creating effective goals for both managers and their employees.
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Learning methods and tools are evolving. They are broadening to include new technologies and methods. This Impact Series product explores this evolution.
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Although personal learning in the workplace involves self-awareness, self-assessment, and self-development, you don't have to be the only one who benefits from it. When you learn, grow, and challenge yourself, you can improve not only your own work situation, but also the lives of the people you work alongside. In this Challenge Series exercise, you play the role of a team lead who has too much to do and not enough time to do it. You'll decide which personal learning path will have the greatest effect on your stressful work situation.
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