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To understand and appreciate diversity in the workplace, you must develop an understanding of yourself and the ways in which you and others view the world. Your ability to use a variety of strategies to effectively deal with diverse situations is very important. Equally important is the ability to share these effective strategies openly and leverage the diversity that exists within the organization. In this course, you'll explore strategies to help you become aware of your attitudes toward diversity, increase your acceptance of diverse cultures, people, and ideas, and become an advocate for diversity within the workplace.

Learning Objectives
  • Recognize the actions you can take to become aware of your values and beliefs
  • Recognize how to adjust your self-talk to manage your reactions in challenging situations involving diversity
  • Recognize guidelines for embracing social and cultural diversity in the workplace
  • Recognize how your actions can improve social and cultural diversity
  • Sequence the steps in the process for implementing a flexible communication style
  • Recognize methods to improve your active listening skills
  • Recognize attributes of inclusive language
  • Develop your own capabilities to embrace and leverage diversity in your workplace
  • Audience

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