Course Description
The Performance Appraisal Training course is a dynamic live, one-day course that delivers the real-world skills you need to conduct successful performance appraisals. You will also be provided with guidelines and best practices for evaluating and improving the work performance of employees, thereby increasing quality and productivity.
This Performance Appraisal Training course will take you through role-playing exercises, in which you will learn to use clear communication that conveys any goals that need adjustment to changing strategic objectives. As a Manager, you will also learn to reinforce the need for improving skills to enable high performance. Further, you will learn to encourage and reward employee strengths.
Objectives
Upon successful completion of the Performance Appraisal Training course, you will be able to:
• Establish performance expectations so that desired results are achieved in accordance with your organization's values and standards.
• Write a performance appraisal so that it reflects an objective evaluation of the individual's work performance.
• Prepare for a performance appraisal discussion so that there are no barriers for an effective discussion.
• Conduct a performance appraisal so that mutual understanding and cooperation is achieved and a realistic development plan to improve future performance is prepared.
• Follow up on a performance appraisal so that future performance meets expectations.
Agenda
Establishing Performance Expectations
• Appraise Performance
● Manage Performance
● Establish Performance Expectations
Writing a Performance Appraisal
● Avoid Common Performance Rating Errors
● Gather Appraisal Information
● Rate Performance
● Ensure Legal Compliance
Preparing for the Appraisal Discussion
● Prepare the Individual
● Arrange the Logistics
● Prepare Yourself
Conducting the Performance Appraisal Discussion
● Discuss Your Ratings and Comments
● Resolve Performance Problems
● Cope with Discussion Difficulties
● Plan for the Future
Following Up
● Evaluate the Effectiveness of the Appraisal
Discussion
● Communicate Frequently
● Provide Ongoing Feedback and Coaching