Course Description
CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the on
COURSE OBJECTIVES:In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.
You will:
Support operating systems.
Install and configure PC system unit components and peripheral devices.
Install, configure, and troubleshoot display and multimedia devices.
Install, configure, and troubleshoot storage devices.
Install, configure, and troubleshoot internal system components.
Install, configure, and maintain operating systems.
Maintain and troubleshoot Microsoft Windows.
Explain network infrastructure concepts.
Configure and troubleshoot network connections.
Manage users, workstations, and shared resources.
Implement client virtualization and cloud computing.
Implement physical security.
Secure workstations and data.
Troubleshoot workstation security issues.
Support and troubleshoot laptops.
Support and troubleshoot mobile devices.
Install, configure, and troubleshoot print devices.
Implement operational procedures.
Agenda
Implementing Client Virtualization and Cloud Computing
- Configure Client-Side Virtualization
Cloud Computing Concepts
Security Concepts
- Logical Security Concepts
Threats and Vulnerabilities
Physical Security Measures
Securing Workstations and Data
- Implement Security Best Practices
Implement Data Protection Policies
Protect Data During Incident Response
Troubleshooting Workstation Security Issues
- Detect, Remove, and Prevent Malware
Troubleshoot Common Workstation Security Issues
Supporting and Troubleshooting Laptops
- Use Laptop Features
Install and Configure Laptop Hardware
Troubleshoot Common Laptop Issues
Supporting and Troubleshooting Mobile Devices
- Mobile Device Types
Connect and Configure Mobile Device Accessories
Configure Mobile Device Network Connectivity
Support Mobile Apps
Secure Mobile Devices
Troubleshoot Mobile Device Issues
Installing, Configuring, and Troubleshooting Print Devices
- Maintain Laser Printers
Maintain Inkjet Printers
Maintain Impact, Thermal, and 3D Printers
Install and Configure Printers
Troubleshoot Print Device Issues
Install and Configure Imaging Devices
Implementing Operational Procedures
- Environmental Impacts and Controls
Create and Maintain Documentation
Use Basic Change Management Best Practices
Implement Disaster Prevention and Recovery Methods
Basic Scripting Concepts
Professionalism and Communication
Audience
This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1001 Certification Exam and the CompTIA A+ Core 2 220-1002 Certification Exam.