Course Description
This interactive instructor-led Management Skills for Technical Professionals Training course is designed to help you make the transition from technical expert to people management. The building blocks of communicating, motivating, and delegating are clearly presented. In addition, completing the Technical Supervisor Action Plan will help you implement your new supervisory skills on the job.
Objectives
In the Management Skills for Technical Professionals Training course, you will:
• Make the Transition from Technician to Manager
• Overcome Communication Challenges Facing Technical Supervisors
• Learn how to motivate your Technical Team
• Manage Performance and Monitor Progress
• Learn the art of Delegation
• Manage Your Job and Advance Your Career
Agenda
Introduction: Why Technical Supervising Is Unique
Part 1: The Transition: Getting Off to a Good Start
Make the Transition a Manageable Process
Before You Begin the Transition
Starting the Transition Process
Avoiding Predictable challenging situations
Understanding the Technical Types
Proactive Management
Technical Supervisors' Transition Lessons
Part 2: Communication: Skills for Technical Supervisors
Communication Challenges Facing Technical Supervisors
Challenge 1: Understanding Your Personal Style
Challenge 2: Meeting Interpersonal Communication Demands
Challenge 3: Developing Situational Strategies
Technical Supervisors' Communication Lessons
Part 3: Motivation: Creating Incentives
Motivational Issues
Motivational Theories
Motivational Basics
Unique Motivation Needs of Technical Experts
What Motivates Technical Supervisors?
Motivational Challenges Facing Technical Supervisors
Challenge 1: Overcoming challenging situations
Challenge 2: Creating a Positive Climate
Challenge 3: Finding Incentives for Your Technical Team
Challenge 4: Managing Change
Part 4: Delegation: Learning to Let Go
Delegation Skills Overview
Delegation Challenges Facing Technical Supervisors
Challenge 1: Determine with Whom You Can Let Go
Challenge 2: Select the Appropriate Strategy
Challenge 3: Be Sensitive to the Needs of Others
Challenge 4: Manage Performance and Monitor Progress
Technical Supervisors' Delegation Lessons
Managing Virtual Teams
Understanding Leadership Competencies
Developing Positive Assertiveness
The Art of Influencing Others
Appraising Performance
Building Teams
Establishing Employee Accountability
Feedback Skills for Leaders
Part 5: Planning for Further Development
Develop a Plan of Action
Manage Your Job and Advance Your Career
Politics Can Be Fun
Technical Supervisors' Final Recommendations