Course Description
A respectful work environment is essential to the overall success of your?team and?will?contribute?to a?well-founded?work reputation. Evidently, when we learn to accept the differences between the values and perspectives of those around us, we can continue to grow as a team. The concept of respect is often taught at a young?age;?however,?it is just as important to remind adults to model respective behaviors. Remember, it is the responsibility of all team members to be respectful to one another, and address conflict in a positive manner?in order to?accomplish a healthy, safe work environment.?This course will give you the tools and conversation to help empower your team to recognize behaviors that influence their?performance within the workplace. A respectful workplace is one in which integrity and professionalism are displayed, and skills to communicate and recognize one another are practiced.???
At the end of this workshop, participants should be able to:??
Have a clear understanding of respect and self-respect??
Choose appropriate emotional responses???
Develop respectful communication approaches??
Understand how to build a respectful workplace and the importance of team contribution??
Understand policies on respect, and the many benefits??
Focus on building an inclusive work environment??
Agenda
Course?Core Competencies:?
Module 1:?What is Respect??
Topic A:?Defining Respect?
Topic B:?Self-Respect?
Topic C:?Owed Respect vs. Earned Respect?
Topic D:?Measuring Respect?
Topic E: Respect for the Workplace?
Module 2:?The Respectful Employee?
Topic A:?Common Characteristics?
Topic B:?The Importance of Mutual Respect?
Topic C:?Earning Respect?
Topic D:?Being Liked vs. Being Respected?
Module 3:?Disrespectful Behavior?
Topic A:?Why These Behaviors Arise?
Topic B:?Discrimination?
Topic C:?Bullying?
Topic D:?Harassment?
Topic E:?What is Not Harassment??
Module 4: Managing Emotions
Topic A: Meaning of Emotions
Topic B: Negative Emotions at Work
Topic C: Choosing Your Reactions
Topic D: Absorbing Other People’s Emotions
Topic E: The Positive Outcome
Module 5: Respectful Communication Approaches
Topic A: Self-Awareness
Topic B: Active Listening
Topic C: Nonverbal Communication
Topic D: Verbal Communication
Topic E: Constructive Disagreement
Module 6: The Inclusive Mindset
Topic A: The Inclusive Leader
Topic B: Diversity vs. Inclusion
Topic C: Types of Workplace Diversity
Topic D: Creating an Inclusive Workplace
Topic E: The Power of Words
Module 7: Employee Recognition
Topic A: Recognition and Respect
Topic B: The Halo Effect
Topic C: Giving Recognition
Topic D: The Communication Component
Topic E: Improving Employee Recognition
Module 8: The R’s of Respect
Topic A: Recognition
Topic B: Responding
Topic C: Reporting
Topic D: Roles and Responsibilities
Topic E: Rising Above
Module 9: Building a Respectful Workplace
Topic A: It Starts with You
Topic B: Team Contribution
Topic C: Respecting Space and Boundaries
Topic D: Workplace Ethics
Topic E: Policies on Respects
Module 10: Benefits to the Business
Topic A: Productivity and Knowledge
Topic B: Employee Engagement
Topic C: Job Satisfaction
Topic D: Stress Reduction
Topic E: The Welcome Environment