Course Description
Overview
Administrative professionals have never been busier than they are today. Roles have expanded or drastically changed, requiring enhanced skills or even a whole new set of competencies. It’s within this do-more-with-less business landscape that multi-talented, accomplished assistants are in demand more than ever.
The Conference for Administrative Excellence is a unique, two-track virtual workshop created for administrative professionals and executive assistants who want to advance their careers and support their organizations more effectively. It provides the essential training you need to grow professionally, elevate your skills to new heights and thrive in today’s business environment.
Design your day to suit your needs. Choose one track or move between the two to personalize your experience. You’ll choose from six fantastic breakout sessions and finish up with a closing session that helps you get more organized and improve your focus so you can be more productive. Enroll today in this fun, interactive event and take advantage of the tremendous opportunities awaiting you as a talented, top-notch, multi-skilled administrative professional.
Agenda
CONFERENCE AGENDA
Program time: 5 hours
TRACK 1
Session 1: Staying Calm and Confident During Conflict
Recognize and respond appropriately to other people’s emotions
Identify and manage your emotional triggers
Maintain a constructive, confident mindset
Communicate assertively to overcome emotions
Learn how to focus on solutions
Session 2: Microsoft Office® Tips and Tricks for Excel®, Outlook® and Word
Sort, filter, organize and manage data in Excel
Summarize data in a PivotTable
Improve efficiency with little-known Outlook tips and tricks
Create rules to organize your inbox
Make visually appealing documents in Word
Session 3: Writing for a Digital World
Deliver must-know information to a short-attention-span world
Present your written content as effectively as possible
Get and keep readers’ attention
Express yourself clearly and concisely
Call readers to action
TRACK 2
Session 1: Basics of Finance and Accounting
Understand what financial data is telling you
Communicate financial information more effectively at all levels
Explain how your department contributes to the bottom line
Contribute to better-informed proposals and decisions
Perform key finance and accounting tasks with accuracy and efficiency
Session 2: Getting Results Without Authority
Learn what it means to be a leader at any level of an organization
Use personal accountability to positively influence others’ behavior
Foster transparent communication and encourage the open exchange of information
Establish your expertise and competence to build credibility and earn others’ trust
Build strong relationships that lead to win-win solutions
Session 3: Critical Thinking and Problem Solving
Distinguish facts from assumptions to pursue better conclusions
Develop an inclusive perspective for improved problem-solving skills
Ask the right questions to identify and address root causes
Break free of thinking ruts and release a flow of ideas
Analyze potential outcomes and assess risks and benefits to make reasoned and informed decisions
BOTH TRACKS
Closing Session: Organization and Time Management
Find out how to prioritize with better accuracy
Manage your time and tasks more effectively
Evaluate potential time management tools
Learn techniques for overcoming procrastination
Use attention-management techniques to stay focused and on track
