Course Description
The following is the course description for the Office Politics for Managers Course:
You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the organization and every employee. Office Politics it is about creating and maintaining better relationships. It is about communicating and working with your peers and colleagues in a way that is mutually beneficial. Employees who understand the positive aspects of Office Politics are better team members and end up being more successful and productive.
You Will:
Understand the purpose and benefits of office politics.
Setting boundaries and ground rules for new employees.
Learn to interact and influence among colleagues.
Learn how to manage various personality types in the office.
Determine how to gain support and effectively network.
Recognize how you are a part of a group and how you function.
Agenda
Course Core Competencies:
Module 1: New Hire
Topic A: Company Core Values
Topic B: Building Relationships
Topic C: Encourage Respect
Topic D: Setting Ground Rules
Module 2: It’s About Interacting and Influencing
Topic A: Dealing with Different Personalities
Topic B: Build a Culture of Collaboration
Topic C: Be Nice to Everyone (Not Just Those Who Can Help You)
Topic D: Be a Team Player
Module 3: Dealing with Rumors, Gossip, and Half-Truths
Topic A: Its Effects on Morale
Topic B: Reinforce the Truth with Facts
Topic C: Do Not Participate
Topic D: Deal With it Swiftly
Module 4: Office Personalities (I)
Topic A: Complainer
Topic B: Gossiper
Topic C: Bully
Topic D: Negative Ned/Nancy
Module 5: Office Personalities (II)
Topic A: Information Keeper
Topic B: Know-It-All
Topic C: The Apple-Polisher
Topic D: Nosey Neighbor
Module 6: Getting Support for Your Projects
Topic A: Gain Trust Through Honesty
Topic B: Be Assertive
Topic C: Blow Your Own Horn
Topic D: Make Allies
Module 7: Conflict Resolution
Topic A: The Importance of Forgiveness
Topic B: Neutralizing Emotions
Topic C: The Benefits of a Resolution
Topic D: The Agreement Frame
Module 8: Ethics
Topic A: Benefits of an Ethical Environment
Topic B: Lead by Example
Topic C: Ensuring Ethical Behavior
Topic D: Addressing Unethical Behavior
Module 9: You Are Not an Island
Topic A: Never Burn a Bridge
Topic B: Take the High Road
Topic C: Trust is a Two-Way Street
Topic D: Don’t Hide in Your Office
Module 10: Social Events Outside of Work
Topic A: How to Decline Politely
Topic B: Rules When Attending
Topic C: Meeting New People
Topic D: Conversation Do’s and Don’ts