Course Description
In partnership with Graceland University -
Adopt the skills you need to adapt to a global workplace
Demonstrate accountability and earn respect as an administrative professional
Successfully meet the challenges of reporting to multiple bosses
Effectively communicate with people at all levels of your organization
Identify ways to maximize your productivity by cutting unnecessary tasks
Establish authority as the voice of your supervisor or your organization
Overview
Being an Administrative Professional is more than a job. It’s a profession — one that literally does it all. Reports say that 90% of administrative or executive assistants “routinely handle tasks outside their job descriptions.”
So how do admins like you prepare for anything that comes your way? And what’s the best way to find success on the job? Being well-spoken, organized, and resourceful in everything you do will drive your career forward. You can master these skills when you enroll in our Administrative Professional Accelerated Certificate Program.
Brought to you by SkillPath in partnership with Graceland University, this unique, in-person certificate program provides the essentials you need to grow your administrative skills at an accelerated pace. Plus, you’ll enjoy face-to-face networking, practical insights, fun group activities and more!
Earn a Professional Certificate: Join other administrative professionals focused on advancement and earn this valuable career credential. After 2 days of intensive learning, you’ll have the enhanced skills, knowledge and insights you need to be more successful in your administrative role. Complete the summative evaluation and receive a signed Certificate of Completion, along with a digital eBadge to display your new skills and competencies.
Agenda
VIRTUAL PROGRAM AGENDA
Program time: 3 days (9 total hours)
Day 1: Achieving Excellence in Your Ever-Changing Role
Adopting new skills to keep up with an evolving workplace
Building a resilient mindset so you can easily adapt to change
Demonstrating personal accountability to earn the trust of others
Gaining respect and creating stronger relationships
Responding to the demands of multiple bosses
Getting what you need with spot-on assertiveness
Day 2: Communicating Effectively in Every Situation
Acting as the voice of your supervisor or organization
Giving and receiving feedback for better outcomes
Listening with intention to learn and understand
Minimizing misunderstandings with crystal-clear messaging
Facing conflict and difficult conversations head on
Day 3: Managing Time and Tasks to Maximize Your Productivity
Handling stress and controlling its triggers
Delegating tasks effectively and giving credit where due
Successfully managing projects and events of every size
Planning meetings, running them and taking useful minutes
Improving your self-management skills