Course Description
Overview
More than ever, managers are being required to build teams who deliver speedy results with the critical skills needed to move your organization forward.
But winning teams don’t just happen. It takes a winning coach to show them the way. Successful, high-performing teams are created by skilled leaders who understand how to motivate, inspire and guide their people to phenomenal success. Yet few managers are equipped to do the important work of a coach.
This intensive two-day coaching and teambuilding training event is a highly interactive workshop designed to improve the skills you need to win. It’s for supervisors, managers and team leaders who want to achieve more cooperation, stronger teamwork, better attitudes and exceptional results from their team.
Your team’s success depends on you, so enroll today. Improve your skills and watch your team rise to the top in productivity and performance.
Agenda
WORKSHOP AGENDA
Program hours: 9:00 AM - 4:00 PM
DAY 1
Session 1: The Foundations of Coaching
Know the five insights leaders must possess
Determine the performance drivers behind each employee
Learn the 5-Step StaffCoaching Model
List the 10 values of a successful StaffCoach
Recognize the strengths and limitations of your unique leadership style
Develop a sense of high standards and expectations in others
Session 2: Communication Skills for Winning Coaches
Master the art of giving clear, concise, precise directions
Use the criticisms checklist — nine questions to ask before you say anything
Prevent team failure with appropriate feedback
Learn to sell them, not just tell them
Help employees feel valued by you and the company
Pump up your team even if you aren’t the cheerleader type
Session 3: Leading Employees to Peak Performance
Understand the 10 keys to effective coaching
Create team pride while developing team momentum and morale
Improve your listening skills to become a more effective leader
Delegate correctly and appropriately for superior team performance
Avoid employee burnout and replace it with motivation and enthusiasm
DAY 2
Session 1: How to Create a Winning Team
Use the Plan of Action chart to keep individuals focused on the task at hand
Overcome the inherited employee syndrome
Master empathy and understanding
Build loyalty and results when stepping into an existing team
Identify six different thinking styles
Find out why different employees require different coaching approaches
Session 2: Turning Employee Negatives Into Positives
Discover the number one reason for mistakes, frustrations and failures.
Learn the seven most common employee problems
List 10 steps to conducting more effective face-to-face meetings
Know what to do when an employee brings personal problems to the job
Avoid being caught by the same old excuses
Eliminate unsatisfactory behavior
Discover the reasons why employees don't do what they're supposed to do
Understand types of employee performance obstacles and ways to overcome them
Session 3: Keys to Building a Stronger Team
Gain buy-in to common goals
Lay the groundwork for a team that embraces trust and mutual respect
Keep the lines of communication open
Empower team members to tap into personal strengths
Learn five ways to end unnecessary time-sucks and energy-drainers
Catch problems before they become crises with The Early Warning Detection System