Course Description
Overview
Coaching is no longer an optional skill for managers. Studies show it’s one of the most important competencies managers can possess in the current business landscape — and critical to employee success. Today’s top talent demands it, and leading experts agree: You can't be a great manager if you’re not a good coach. Your success and credibility as a manager strongly depends on it. That’s why we designed this 3-day virtual certificate program.
Whether you’re a new supervisor, an experienced manager or a first-time team leader, our Accelerated Coaching for Leaders Certificate Program takes your management skills to the next level, equipping you to lead your employees to peak potential and beyond.
Brought to you by SkillPath in partnership with Graceland University, this ALL-NEW virtual certificate program is a series of 3 LIVE, online, instructor-led sessions that provide you with the essentials you need to grow your coaching skills at an accelerated pace and build a high-performing, results-oriented team that will move your organization forward.
Engaged, active learning: Dynamic 3-hour sessions deliver lively, interactive training daily. Log into sessions from any device and you’ll still have time left in your day to put what you’ve learned into practice. Then if you'd like, you can report back to your instructor and fellow participants the next day to share your experiences and ask any questions you might have. This unique, feedback-enabled format helps to reinforce learning and strengthen your retention of vital concepts — so they stick.
Earn a Professional Certificate: After just 3 days of training, you’ll have the enhanced skills, knowledge and insights you need to implement successful coaching strategies into your leadership role. And you’ll receive a signed Certificate of Completion, along with a digital eBadge to display your new skills and competencies.
Agenda
VIRTUAL PROGRAM AGENDA
Program time: 3 days (9 total hours)
Day 1: Coaching and Mentoring in the Workplace
Explore the fundamentals of coaching and mentoring
Describe the traits of effective leaders, coaches and mentors
Explain 6 coaching styles and when to use each for the best results
Use step-by-step coaching questions to help employees help themselves
Master the communication skills that improve collaboration and team buy-in
Know the difference between coaching and mentoring and when to apply each
Discuss how to use mentoring skills to retain long-game employees
Understand mentoring best practices and the ROI of mentoring
List tools that help you lead a team to ownership
Identify the stages of team development and where your team currently is
Build a positive culture by modeling supportive behavior
Deliver constructive feedback that drives change
Day 2: Inspiring Loyalty
Identify the key employee needs that impact retention
Discover measures your company can take to attract and retain employees
Explain how to use stay interviews to gauge employee satisfaction
Recognize how transactional versus meaningful change affects company culture
Describe ways to foster an increased sense of belonging in the workplace
Identify ways your company could be more inclusive
Discuss psychological safety and how to create it in the workplace
Understand how authenticity affects job satisfaction
Explore ways to promote unique perspectives in your organization
Identify barriers that could be inhibiting your employees’ authenticity
Implement strategies to embolden employees to be authentic at work
Day 3: Improving Accountability
Discuss the steps for outlining performance expectations
Create a performance plan that encourages commitment
Examine strategies for raising the performance bar
Explore ways to encourage a cooperative, trusting team environment
Know how to use checkpoint questions to tackle performance problems
Explain how to gain commitment from less motivated or tentative employees
Describe the 3-step method for delivering negative feedback effectively
Identify common disciplinary mistakes and know how to avoid them
Foster an atmosphere that promotes positive, proactive accountability
Discover ways you can help inspire a culture of achievement