Course Description
In the Outlook Introduction Training course, you will learn to explore the Outlook interface and use Outlook to manage all aspects of email communications; use the Outlook calendar to manage appointments and meetings; use Outlook's People workspace to manage your contact information; create Tasks and Notes for yourself in Outlook; and customize the Outlook interface to serve your own personal needs. The Outlook Introduction Training course is the first in a series of two Microsoft Outlook courses. It will provide you with the basic skills you need to start using Outlook to manage your email communications, calendar events, contact information, tasks, and notes. You can also use this course to prepare for the Microsoft Office Specialist (MOS) Certification exams for Microsoft Outlook 2016 and 365/2019.
Objectives
Lesson objectives help you become comfortable with the course, and also provide a means to evaluate learning. Upon successful completion of the Microsoft Outlook Introduction Training course, you will learn how to:
• Navigate Outlook to read and respond to email.
• Use the Address Book, format and spell check new messages.
• Attach files and insert illustrations to messages.
• Customize read and response options.
• Use flags, categories, and folders to organize messages.
• Create and work with Contacts.
• Create appointments and schedule meetings in Calendar.
• Create and work with Tasks and Notes.
Agenda
Lesson 1: Getting Started With Outlook 2010/2013
Topic A: Navigate the Outlook Interface
Topic B: Perform Basic Email Functions
Topic C: Use Outlook Help
Lesson 2: Composing Messages
Topic A: Create an Email Message
Topic B: Check Spelling and Grammar
Topic C: Format Message Content
Topic D: Attach Files and Items
Topic E: Enhance an Email Message
Topic F: Manage Automatic Message Content
Lesson 3: Reading and Responding to Messages
Topic A: Customize Reading Options
Topic B: Work with Attachments
Topic C: Manage Your Message Responses
Lesson 4: Managing Your Messages
Topic A: Manage Messages Using Tags, Flags, and Commands
Topic B: Organize Messages Using Folders
Lesson 5: Managing Your Calendar
Topic A: View the Calendar
Topic B: Manage Appointments
Topic C: Manage Meetings
Topic D: Print Your Calendar
Lesson 6: Managing Your Contacts
Topic A: Create and Update Contacts
Topic B: View and Organize Contacts
Lesson 7: Working With Tasks and Notes
Topic A: Manage Tasks
Topic B: Manage Notes
Lesson 8: Customizing the Outlook Environment
Topic A: Customize the Outlook Interface
Topic B: Create and Manage Quick Steps