Course Description
In the Outlook Intermediate Training course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to your Outlook items. In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system. The Outlook Intermediate Training course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 Certification.
Objectives
Lesson objectives help you become comfortable with the course, and also provide a means to evaluate learning. Upon successful completion of the Microsoft Outlook Intermediate Training course, you will learn how to:
• Customize message settings
• Organize and locate Outlook messages
• Set calendar options
• Track activities using the Journal
• Assign and track tasks
• Share folder information
• Customize the Outlook environment
Agenda
Lesson 1: Configure Advanced Message Options
Topic A: Insert Advanced Characters and Objects
Topic B: Modify Message Settings, Properties, and Options
Topic C: Use Automatic Replies
Lesson 2: Advanced Message Management
Topic A: Sort Messages
Topic B: Filter Messages
Topic C: Organize Messages
Topic D: Search Messages
Topic E: Manage Junk Mail
Topic F: Manage Your Mailbox
Lesson 3: Advanced Calendar Management
Topic A: Manage Advanced Calendar Options
Topic B: Create Calendar Groups
Topic C: Manage Meeting Responses
Lesson 4: Advanced Contact Management
Topic A: Edit an Electronic Business Card
Topic B: Manage Advanced Contacts Options
Topic C: Forward Contacts
Topic D: Export Contacts
Lesson 5: Managing Activities by Using Tasks and Journal Entries
Topic A: Assign and Manage Tasks
Topic B: Record and Modify Journal Entries
Lesson 6: Sharing Workspaces with Others
Topic A: Delegate Access to Mail Folders
Topic B: Share Your Calendar
Topic C: Share Your Contacts
Lesson 7: Managing Outlook Data Files
Topic A: Back Up Outlook Items
Topic B: Change Data File Settings
Appendix A: Configuring Email Message Security Settings