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American Management Association International

The American Management Association offers both in person and online seminars covering topics such as: Analytical Skills and Critical Thinking, Business Enhancement Skills, Business Excellence for Women, Communication Skills, Human Resource Management, Leadership, Finance and Accounting, Project Management, supervisory Skills, Marketing, Sales, and strategic Planning.

Leading with Emotional Intelligence

Why does emotional intelligence (EI) matter? Because at the core of every outstanding leader are the abilities to connect, achieve, inspire and act with resilience. Now you can learn to apply the best practices of an emotionally intelligent leader and give yourself a winning edge. EI helps you create and sustain unique opportunities and more impactful relationships.  This course uses an integrated competency approach to help you develop this crucial skill. You’ll get hands-on opportuniti...
# of Event(s)
1
x
view all dates and locations.
# of Event(s)
1 EVENTS
Duration
4 Days
Duration
4 Days
Price: $2995 VIEW DETAILS

The 7 Habits for Managers: Essential Skills and Tools for Leading Teams

National surveys* of thousands of employees disclosed that while many people work hard, they are worried about their lack of effectiveness. Survey results indicate: 1. Less than 50% of your team’s time is spent on the company’s most important objectives<br> <br> 2. Only 14% of employees feel they are contributing to company success<br> <br> 3. Less than half of your team know company’s goals<br> <br> *Results of xQ Surveys conducted by Harris Interactive <br> <br> The problems are not...
# of Event(s)
1
x
view all dates and locations.
# of Event(s)
1 EVENTS
Duration
2 Days
Duration
2 Days
Price: $2795 VIEW DETAILS

Management Skills for New Managers

<p>Successful managers get things done. Learn the art of management that will set you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership.</p> <p>Take this course to fill your skill gaps and elevate your team—and your career—to new levels of greatness. Be ready to apply what you learn and return to work with new knowledge, insights and practical methods...
# of Event(s)
4
x
view all dates and locations.
# of Event(s)
4 EVENTS
Duration
4 Days
Duration
4 Days
Price: $2695 VIEW DETAILS

Critical Thinking

Feeling overwhelmed? What if you could learn a process for thinking to make better decisions and create better solutions? In this course, you’ll learn and practice techniques to generate breakthrough ideas and solve your most pressing problems. You’ll also discover how to ask the right questions, challenge assumptions and see others’ viewpoints with clarity. You’ll learn how to: Translate abstract ideas into tangible results Evaluate ideas and adjust assumptions Solve problems based...
# of Event(s)
1
x
view all dates and locations.
# of Event(s)
1 EVENTS
Duration
4 Days
Duration
4 Days
Price: $2795 VIEW DETAILS

Successfully Managing People

Are you ready to&nbsp;develop a high-performance team and get more done? Resolve team conflict using emotional intelligence and get more from your team by adapting your management style to every situation. You’ll learn how to: Motivate every member of your team—even if they don’t share your values Use positive and corrective feedback to turn problem employees around and maximize productivity Apply the most relevant conflict resolution style to eliminate friction You’ll also get...
# of Event(s)
2
x
view all dates and locations.
# of Event(s)
2 EVENTS
Duration
2 Days
Duration
2 Days
Price: $2795 VIEW DETAILS

Communicating Up Down and Across the Organization

Get heard—regardless of positional power!
# of Event(s)
1
x
view all dates and locations.
# of Event(s)
1 EVENTS
Duration
2 Days
Duration
2 Days
Price: $2695 VIEW DETAILS

AMA's 2-Day Business Writing Workshop

Would you like a quick and easy method for composing documents—letters, memos, reports, proposals and performance appraisals—in an organized format? This&nbsp;business writing workshop&nbsp;provides you with basic formats and formulas for tackling any kind of writing task—and communicating to your readers what they need to know. You’ll streamline your process for effective business writing and save time by focusing on what to write instead of how to write it.&nbsp; Bring a current project and ge...
# of Event(s)
1
x
view all dates and locations.
# of Event(s)
1 EVENTS
Duration
2 Days
Duration
2 Days
Price: $2295 VIEW DETAILS

Fundamentals of Finance and Accounting for Non-Financial Managers

Can you demonstrate your value and ROI to your boss? Are you able to interpret financial reports and make decisions based on the data they provide? Can you draft an accurate budget? Can you justify your ideas in dollars and cents? You didn’t get to this point in your career only to be held back by weak financial skills. This program for non-financial managers makes the basics of finance accessible to anyone in just&nbsp;2 days.<br> <br> You’ll learn how to: Interpret and respond appro...
# of Event(s)
2
x
view all dates and locations.
# of Event(s)
2 EVENTS
Duration
4 Days
Duration
4 Days
Price: $2595 VIEW DETAILS

Management Skills for New Supervisors

Change is the norm. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss, and senior management who all have different interests and viewpoints. This seminar will equip you with proven supervisory techniques that you can put into action immediately. The&nbsp;skills savvy supervisors use to plan, organize, communicate and monitor will become part of your toolkit to effectively manage&nbsp;everyday interactions with...
# of Event(s)
1
x
view all dates and locations.
# of Event(s)
1 EVENTS
Duration
2 Days
Duration
2 Days
Price: $2595 VIEW DETAILS

Building Better Work Relationships: New Techniques for Results-Oriented Communication

<p>In a complex environment, work is accomplished through the collaborative efforts of many. Differences are a positive force if you know how to harness them.</p> <p>Your ability to develop good interpersonal skills and create rapport in this environment can make—or break—your career. Get set to step up and become a "conscious communicator." Develop self-awareness, analyze situations, and consciously select and use productive communication strategies. You’ll find your relationship style, iden...
# of Event(s)
2
x
view all dates and locations.
# of Event(s)
2 EVENTS
Duration
2 Days
Duration
2 Days
Price: $2695 VIEW DETAILS

AMA's Advanced Course in Strategic Marketing

<P>At this seminar, you’ll take the next step toward becoming a strategic marketing guru. You’ll discover cutting-edge strategic marketing models—and their real-world applications. And you’ll get the strategic marketing knowledge and tools you need to increase the spending rate of current customers and cost-effectively acquire new ones…integrate your strategic marketing mix elements with corporate goals…and maximize the benefits of e-commerce technology.</p>...
# of Event(s)
1
x
view all dates and locations.
# of Event(s)
1 EVENTS
Duration
3 Days
Duration
3 Days
Price: $2595 VIEW DETAILS

How to Communicate with Diplomacy Tact and Credibility

Be a consistently professional communicator—even in difficult circumstances
# of Event(s)
3
x
view all dates and locations.
# of Event(s)
3 EVENTS
Duration
2 Days
Duration
2 Days
Price: $2695 VIEW DETAILS

Effective Executive Speaking

<p>From presentations to public speeches, your effectiveness as an executive and future career hinge on your ability to step up to the podium, command attention and transform every presentation into a credible and compelling communication. </p><p> <p>Let's conquer your fear and connect with the minds and hearts of your audience. Take control of the room with ease and inject every presentation with your style and energy. Gain confidence as you learn by doing, and turn your next speech or present...
# of Event(s)
2
x
view all dates and locations.
# of Event(s)
2 EVENTS
Duration
3 Days
Duration
3 Days
Price: $2795 VIEW DETAILS

Making the Transition to Management

<p>Your former peers are now your direct reports. Do you know how to adopt the mindset of a manager, let go of your previous role and get work done through others? Can you communicate your priorities to your team? Or set mutual goals so you can increase productivity?</p> <p>This basic training for managers provides you with easy-to-apply tools needed to make a successful transition into your new role. In just two days you will master the practical basic management know-how—and gain the confid...
# of Event(s)
1
x
view all dates and locations.
# of Event(s)
1 EVENTS
Duration
2 Days
Duration
2 Days
Price: $2595 VIEW DETAILS

Effective Technical Writing

<p>Technical writing is unique because of its specialized content. It must convey objectivity and reach both technical and nontechnical audiences with exactness and clarity. Along with writing emails, letters and reports, the technical writer must be able to prepare definitions, physical descriptions, product specifications, procedures, test and laboratory results, and many other kinds of documents.</p> <p>This seminar offers you a battery of tools and techniques to help you jumpstart the wri...
# of Event(s)
1
x
view all dates and locations.
# of Event(s)
1 EVENTS
Duration
2 Days
Duration
2 Days
Price: $2495 VIEW DETAILS

Effectively Communicating in The Moment

<p>It’s happened to all of us—you’re asked unexpectedly during a meeting to give a project update, or are stopped in the hallway with an important question, or are cornered in a challenging conversation. You can’t plan for these unrehearsed events, but you can take steps to always be confident and ready when they do happen.</p> <p>Now you can <strong>apply preemptive and in-the-moment strategies to excel when communicating in unscripted situations</strong>. You’ll learn strategies for managin...
# of Event(s)
1
x
view all dates and locations.
# of Event(s)
1 EVENTS
Duration
2 Days
Duration
2 Days
Price: $2695 VIEW DETAILS

7 Interpersonal Skills of Great Managers

<p>Broaden your managerial effectiveness to ensure your success in today’s hyper-speed, technology-driven and diverse workplace.</p> <p>Impact, engagement and results depend on a situationally balanced combination of technical, function-related, operational and interpersonal proficiencies. Interpersonal skills are pivotal to building credibility, trust, accountability and commitment in your team. This 2-day, interactive, hands-on, action planning and skill-building experience will equip you w...
# of Event(s)
1
x
view all dates and locations.
# of Event(s)
1 EVENTS
Duration
2 Days
Duration
2 Days
Price: $2695 VIEW DETAILS

Making the Transition from Staff Member to Supervisor

Feel empowered to hit the ground running with the skills learned in this course. Be ready to take on any task and bring your best self to the job, while adopting new habits that will quickly get you on the path to greater success. In this high-impact, 2-day seminar, our faculty will help new supervisors like you avoid common pitfalls. Get the secrets and essential skills of managing people, from delivering corrective feedback and coaching to conflict resolution and delegation. With expertly g...
# of Event(s)
2
x
view all dates and locations.
# of Event(s)
2 EVENTS
Duration
2 Days
Duration
2 Days
Price: $2495 VIEW DETAILS

Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure

Welcome to chaos—otherwise known as the world in which we all work today. Attend this seminar and get proven solutions for managing chaos and minimizing its negative impact. First, you’ll discover how you can harness the energy of a dynamic, though often chaotic, work environment and avoid feeling overwhelmed when things start to spin out of control. You’ll learn a variety of tools that will help you re-think the way you approach chaos and enable you to leverage resources to help you tackle chal...
# of Event(s)
1
x
view all dates and locations.
# of Event(s)
1 EVENTS
Duration
4 Days
Duration
4 Days
Price: $2495 VIEW DETAILS

Responding to Conflict: Strategies for Improved Communication

<p>Conflict in business is all too familiar—particularly under increased business pressures. Still, most of us lack basic conflict management skills. Rather than react to conflict on a purely emotional level, you can learn how to manage disputes and disagreements in a positive manner, or even avoid them altogether. This conflict management training will show you how to recognize the causes of interpersonal conflict. It emphasizes skills to help you critically evaluate conflict situations and the...
# of Event(s)
2
x
view all dates and locations.
# of Event(s)
2 EVENTS
Duration
2 Days
Duration
2 Days
Price: $2695 VIEW DETAILS

Essentials of Project Management for the Non-Project Manager

To work together effectively on any project, everyone on the team needs to use a common language and have a clear understanding of all expectations. This unique project manager training seminar is designed for individuals with little or no prior knowledge of project management who serve on project management teams, those who simply want to know more about PM or those who are making the transition to project management. In just two days, you’ll develop an understanding of essential terminology an...
# of Event(s)
1
x
view all dates and locations.
# of Event(s)
1 EVENTS
Duration
2 Days
Duration
2 Days
Price: $2495 VIEW DETAILS

Managing the "Unmanageable": Tough People Tough Situations

Be empowered to deal with challenges that impede morale and productivity
# of Event(s)
1
x
view all dates and locations.
# of Event(s)
1 EVENTS
Duration
2 Days
Duration
2 Days
Price: $2695 VIEW DETAILS

Preparing for Leadership: What It Takes to Lead

<p>This leadership training course is uniquely designed to help leaders-to-be get ready for their new challenges and responsibilities. You'll discover the heart, soul and mind of true leadership. Through role-playing, self-assessment tests and other leadership training scenarios, you'll explore leadership roles as strategist, change agent, coach, manager, communicator, mentor and team member. And you'll learn how to develop your unique leadership style for maximum impact.</p> <div class="smal...
# of Event(s)
1
x
view all dates and locations.
# of Event(s)
1 EVENTS
Duration
2 Days
Duration
2 Days
Price: $2695 VIEW DETAILS

The Voice of Leadership: How Leaders Inspire Influence and Achieve Results

AMA2130 The Voice of Leadership: How Leaders Inspire, Influence, and Achieve Results
# of Event(s)
1
x
view all dates and locations.
# of Event(s)
1 EVENTS
Duration
3 Days
Duration
3 Days
Price: $2995 VIEW DETAILS

Tame Your Email Inbox with Microsoft Outlook

Take the Cure for Email Overload and Be More Productive at Work
Duration
1 Days
Duration
1 Days
Price: $199 VIEW DETAILS

Crash Course in Mistake-Free Business Writing

How to Troubleshoot Writing Errors That Make You Look Bad
Duration
1 Days
Duration
1 Days
Price: $199 VIEW DETAILS

Customer Service Manager Training

Customer Service Manager Training
Duration
230 minutes
Duration
230 minutes
Price: $249 VIEW DETAILS

Frontline Customer Service Representative Training

Frontline Customer Service Representative Training
Duration
220 minutes
Duration
220 minutes
Price: $249 VIEW DETAILS

Demystifying Blockchain for Managers

This webinar explores the components of Blockchain and how they fit together, as well as their impact on success in a Blockchain-enabled economy....
Duration
1 Days
Duration
1 Days
Price: $199 VIEW DETAILS

The Cognitive Enterprise: How AI and Big Data will Transform Business

The future is now for these cutting-edge technologies, and it’s time for you to start creating a strategy for how your business can realize the benefits of artificial intelligence and big data in both the short and long term....
Duration
1 Days
Duration
1 Days
Price: $199 VIEW DETAILS

Understanding Diversity and Inclusion

Gain a deeper knowledge and context of core Diversity, Equity and Inclusion concepts
Duration
1 Days
Duration
1 Days
Price: $199 VIEW DETAILS

Workplace Communication Training

Workplace Communication Training
Duration
270 minutes
Duration
270 minutes
Price: $249 VIEW DETAILS
Duration
1 Days
Duration
1 Days
Price: $199 VIEW DETAILS
Duration
1 Days
Duration
1 Days
Price: $199 VIEW DETAILS

Manager Quick Start: Relationship Management

Manager Quick Start: Relationship Management
Duration
300 minutes
Duration
300 minutes
Price: $249 VIEW DETAILS

Developing Leadership Skills

Developing Leadership Skills
Duration
220 minutes
Duration
220 minutes
Price: $249 VIEW DETAILS

AMA's OnDemand Leadership Training Library

AMA's OnDemand Leadership Training Library
Duration
n/a
Duration
n/a
Price: $499 VIEW DETAILS

Workforce Development: Relationship Management

Workforce Development: Relationship Management
Duration
300 minutes
Duration
300 minutes
Price: $249 VIEW DETAILS

Change Management Strategies for Team Leaders

Tactics for Overcoming Change Resistance and Risks
Duration
1 Days
Duration
1 Days
Price: $199 VIEW DETAILS

How to Build a Professional Brand and Image

How to Build a Professional Brand and Image
Duration
320 minutes
Duration
320 minutes
Price: $249 VIEW DETAILS

Managing Priorities for Max Productivity For Leaders

Managing Priorities for Max Productivity For Leaders
Duration
250 minutes
Duration
250 minutes
Price: $249 VIEW DETAILS

Manager Quick Start: Essential Management

Manager Quick Start: Essential Management
Duration
300 minutes
Duration
300 minutes
Price: $249 VIEW DETAILS

Master Data Management

Master Data Management
Duration
260 minutes
Duration
260 minutes
Price: $249 VIEW DETAILS

HR 101 for New Managers

How to Avoid Management Mistakes that Can Spark Lawsuits
Duration
1 Days
Duration
1 Days
Price: $199 VIEW DETAILS

Mastering EXCEL Dashboard Reports

An Easy Way to Monitor Key Performance Indicators
Duration
1 Days
Duration
1 Days
Price: $199 VIEW DETAILS

Project Management for the Accidental Project Manager - A Basic How to Approach

Practical advice and a simple process for successfully planning and keeping your projects on track
Duration
1 Days
Duration
1 Days
Price: $199 VIEW DETAILS

Motivating Your Workforce in the Age of Millennials

Tactics for Managing Cross-Generational TeamsRaised on a steady diet of video and online role playin...
Duration
1 Days
Duration
1 Days
Price: $199 VIEW DETAILS

Make Every Employee a Customer Experience Champion

This webinar provides tools and insights to help you better understand what your customer wants and needs....
Duration
1 Days
Duration
1 Days
Price: $199 VIEW DETAILS
Duration
1 Days
Duration
1 Days
Price: $199 VIEW DETAILS

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