Subscribe now to gain 12 month access to all previous and upcoming customer service live webinars.
You’ve heard it said that the customer is always right when in fact they rarely are. Thankfully great customer service professionals need not worry themselves with pointing fingers as much as crafting solutions. At TrainUp.com we have your back. This channel was designed for you, to help you not only grow your skills but engage in community with other customer support professionals. You’ll hear stories and learn skills that move you well beyond the script. It’s your time to shine, so polish up those CSR skills and let’s dive in!
Access all the live content under each channel for a full year and never stop learning.
Subscribers get 12 month access to all past and future CSR episodes. You will be learning to incorporate modern approaches to customer satisfaction, which comes with a skills-based customer service mindset. You will aim for a positive customer experience through demonstrating that you are an empathetic, proactive, and solutions-based CSR.
You will be engaging with other CSRs and CSMs who desire a more successful, personalized customer interaction, and continuously seek new ways to enhance their experience with clients. With an engaging learning environment, you will be acquiring new communication styles to meet the needs of your customers with ease.
You will be collaborating and applying what you have learned through an encouraging learning platform that promotes empowering representatives to turn challenges into opportunities for customer satisfaction. Your improved efficiency, faster resolutions, and enhanced customer engagement will show that you are indeed equipped to receive that glowing review.
Group and corporate discounts for groups of 5 or more
Request a demo using the below fields or make a direct call to request for a demo
+1-866-540-9677
Nominate yourself or someone else to be a guest on TrainUp.com Live. Elevate yourself and your expertise, grow your audience and empower others.
Help us by suggesting a topic for an upcoming episode. You can even suggest a Customer Service expert, author or practitioner who you think would deliver a world class short seminar.
Please read these Terms and Conditions carefully before using the TrainUp.com website (the “Website”) at TrainUp.com.
By accessing and using this Website you are accepting the Terms. This site uses cookies. We will never sell or rent your information. By signing up for a free TrainUp.com account, submitting a contact us request, on-site training request or registering for a training course you will receive emails in relationship to your content registration and monthly updates. You will only receive emails from TrainUp.com and never a third-party source.
By signing up for a free TrainUp.com account you will be asked to provide basic information about yourself and company, If you wish to purchase any product or service made available through the Website, you may be asked to supply certain additional information relevant to your purchase.
The Website may employ the use of third-party services to allow access to course contents or registration services. By submitting your information, you grant us the right to provide the information to these third parties as needed to support your use of the Website.
You acknowledge and agree that TrainUp.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or Website.
We may terminate or suspend your account and bar access to the Website immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to non-payment or a breach of the Terms. If you wish to terminate your account, you may simply discontinue using the Website.
Already have a TrainUp.com account? Sign in now.