ITIL Training Classes and Seminars In Tacoma, WA

Introduction to Using Puppet

ITIL4 Foundation Bridge

From the EU Data Protection Act to Sarbanes-Oxley, recent regulations require organizations to ensur...

This course, based on the ITIL best practice service lifecycle approach, provides IT managers, pract...

ITIL Foundation

ITIL« Service Lifecycle: Continual Service Improvement

ITIL« Service Lifecycle: Service Operation

ITIL« Service Lifecycle: Service Strategy

ITIL« Service Capability: Release, Control and Validation

ITIL« Service Lifecycle: Service Design

ITIL« Service Lifecycle: Service Transition

ITIL« Service Capability: Service Offerings and Agreements

Service Management as a Practice Concepts of IT service management The efficient development of new...

ITIL® Intermediate: Continual Service Improvement

ITIL® Managing Across the Lifecycle Qualification

ITIL® Intermediate: Operational Support and Analysis

ITIL® Intermediate: Planning, Protection and Optimization

ITIL® Intermediate: Release, Control and Validation

ITIL® Intermediate: Service Design

ITIL® Intermediate: Service Offerings and Agreements

ITIL® Intermediate: Service Operation

ITIL® Intermediate: Service Strategy

ITIL® Intermediate: Service Transition

COBIT 5 provides a comprehensive framework that assists enterprises in achieving their objectives fo...

ITIL« Service Capability: Operational Support and Analysis

ITIL« Expert Qualification: Managing Across the Lifecycle

Key Features of COBIT 5 Structure of the COBIT 5 framework Business needs and benefits provided

Kanban WorkshopIn this Kanban training course, you will learn how to:Optimize the flow of work by ma...

Preparing for TOGAF® Certification

ITIL« Service Capability: Planning, Protection and Optimization

Introduction to ITIL Practitioner A structured implementation approach Key elements of ITIL Prac

This highly practical course is designed to show you how to implement service improvements based around ITIL's philosophy of "Adopt and adapt." In this holistic course, you will cover nine guiding principles of service improvement, the service improvement approach, communication, metrics and measurement, and organizational change management (OCM). The course fully prepares you for the ITIL Practitioner exam, which you may take at a later date. An exam voucher for the web-based exam i...

The PRINCE2? Foundation will provide participants with a fundamental understanding of the PRINCE2? p...

The ITIL Practitioner certification centers on applying that foundational ITIL knowledge and processes to improving IT services and management. This course provides guidance and practice in applying your foundational knowledge....

Business Value Analysis (ICP-BVA)

In this course, students will acquire the essential skills and information necessary to lead and man...

The Service Management Awareness course provides very high level information and focuses on primary concepts and principles of the Service Lifecycle; as such it does not provide an examination....

This course is intended to help clients with existing ITIL adoption that are also considering or are...

Governance of Enterprise IT (CGEIT) Exam Preparation

You Will Learn How To Write Puppet manifests that utilize a variety of Puppet DSL resources. De

ITIL® is the world’s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully...

ITIL4 Foundation

ITIL® 4 Foundation Certification Training

ITIL Foundation Certification Course

COBIT 5 builds and expands on COBIT 4.1 by integrating other major frameworks, standards and resourc...

SummaryIn this course, you will be immersed in the overall concepts, processes, policies, and method...

SummaryIn this exciting and dynamic course, you will get an introduction to the lifecycle of managin...

SummaryIn this course, you will be immersed in the practical aspects of the ITIL service lifecycle a...

SummaryITIL® is comprised of five core publications: Service Strategy, Service Design, Service T...

SummaryIn this course, you will be immersed in the practical aspects of the ITIL service lifecycle a...

SummaryIn this course, you will be immersed in the overall concepts, processes, policies, and method...

SummaryIn this course, you will be immersed in the practical aspects of the ITIL service lifecycle a...

SummaryThis is the ITIL course that leads to the ITIL Expert in IT Service Management certification....

SummaryIn this course, you will be immersed in the overall concepts, processes, policies, and method...

SummaryIn this course, you will be immersed in the practical aspects of the ITIL service lifecycle a...

SummaryIn this course, you will be immersed in the overall concepts, processes, policies, and method...

The ITIL Practitioner course goes beyond the what and the why and provides practitioners a methodical way (the how) to use the ITIL guidance to improve whether by introducing new or by changing existing services or processes....

<p>This is all to the benefit of organizations with extensive IT networks, as ITIL training will make it so that you can employ IT practices that best meet the needs of these organizations through the use of comprehensive checklists, tasks, and procedures.</p> <p>The ITIL&nbsp;Foundation certification validates your knowledge in the latest iteration of the Information Technology Infrastructure Library set of concepts and practices for managing IT services.&nbsp;</p>...

<p><span>A specialist certification in ITIL PPO will help you demonstrate your value at the workplace and help you achieve your career goals.</span></p> <p>This ITIL Intermediate Capability course is one of four qualifications and is designed for IT professionals who want to gain specialized knowledge that can be used at the workplace and placed towards earning ITIL Expert Level qualification.&nbsp;</p>...

<p><span>The knowledge and skills you gain from this course will give you a specialized understanding of ITIL Best Practices that can immediately be put to use in your workplace.&nbsp;</span></p> <p>ITIL SOA is one of four qualifications that make up the ITIL Capability Stream. This course focuses on processes such as Portfolio, Service Level, Service Catalogue, Demand, Supplier and Financial Management.&nbsp;</p>...

<p><span>This ITIL RCV course is part of the ITIL Capability Stream and is one of four qualifications needed to become Expert Level.&nbsp;</span></p> <p>The course covers ST and SO topics such as Change, Release and Deployment, Service Validation and Testing, Service Asset and Configuration, Knowledge, Request Management and Service Evaluation.</p>...

<p>Once you have completed the course and earned your ITIL Continual Service Improvement Certification, you will be ready for new opportunities in IT management and be able to provide employers with tangible proof of your capabilities.&nbsp;</p>...

<p><span>Our ITIL Capstone course: Managing Across the Lifecycle (MALC) is designed for IT professionals who are ready to separate themselves from the competition.&nbsp;<span>Join an elite group of IT professionals by earning your ITIL Managing Across the Lifecycle Certificate and demonstrating your proficiency and value at the workplace.&nbsp;</span></span></p>...