IT Project Management Training Classes and Seminars

OpenShift Enterprise is a key technology in Red Hat's DevOps story. Using PaaS has proven to accelerate time to market for many organizations. This course provides the knowledge to take advantage of the platform in a popular DevOps environment....

This beginner friendly course introduces students to the fundamentals of Artificial Intelligence and the practical use of Grok in the workplace. Participants will learn what AI is, how Grok works at a high level, how to navigate the platform, and how to use its key features effectively. The course also explores the fundamentals of prompting, including the core elements of an effective prompt and the most common prompt types used to improve results. Through guided exercises and realistic......

Use cases provide a structured, industry-standard way of eliciting and documenting visibly observable functional requirements from the point of view of the business. The process enhances communication between business analysts and stakeholders and helps stakeholders articulate their needs in a way other elicitation techniques cannot. It also lays the foundation for user interface design and test case development. This course provides the right blend of knowledge and skills for people to......

This beginner friendly course introduces students to the fundamentals of Artificial Intelligence and the practical use of Claude in the workplace. Participants will learn what AI is, how Claude works at a high level, how to navigate the platform, and how to use its key features effectively. The course also explores the fundamentals of prompting, including the core elements of an effective prompt and the most common prompt types used to improve results. Through guided exercises and realistic......

This beginner friendly course introduces students to the fundamentals of Artificial Intelligence and the practical use of Perplexity in the workplace. Participants will learn what AI is, how Perplexity works at a high level, how to navigate the platform, and how to use its key features effectively. The course also explores the fundamentals of prompting, including the core elements of an effective prompt and the most common prompt types used to improve results. Through guided exercises and......

Red Hat OpenShift Administration I: Operating a Production Cluster (DO180) prepares OpenShift cluster administrators to manage Kubernetes workloads and to collaborate with developers, DevOps engineers, system administrators, and SREs to ensure the availability of application workloads. This course focuses on managing typical end-user applications that are often accessible from a web or mobile UI and that represent most cloud-native and containerized workloads. Managing applications also......

This beginner friendly course introduces students to the fundamentals of Artificial Intelligence and the practical use of ChatGPT in the workplace. Participants will learn what AI is, how ChatGPT works at a high level, how to navigate the platform, and how to use its key features effectively. The course also explores the fundamentals of prompting, including the core elements of an effective prompt and the most common prompt types used to improve results. Through guided exercises and......

This one-day course is composed of two parts - Getting started with Microsoft 365 Copilot and Empower your workforce with Microsoft 365 Copilot Use Cases. The first part of the course introduces you to Copilot for Microsoft 365, examines how you can use Copilot throughout the various Microsoft 365 apps, explores best practices for using Copilot and building effective prompts, and examines how you can extend Copilot. The second part of this training content is really the heart of this course.......

COBIT 2019 Foundation Training Course equips learners with the skills to govern enterprise IT systems effectively. IT systems without governance are like ships without rudders; directionless and risky. With 92% of organizations using cloud services and GDPR fines surpassing $365 million, strong IT governance is critical for success. In this course, you'll explore the COBIT 2019 framework, used worldwide to manage regulatory, operational, and strategic IT demands. You'll gain practical......

From developing an inspiring vision and empowering members to reach it, to meeting deadlines, and evaluating results. This course you will teach students the skills and behaviors needed to successfully transition into an IT manager role....

Use cases provide a structured, industry-standard way of eliciting and documenting visibly observable functional requirements from the point of view of the business. The process enhances communication between business analysts and stakeholders and helps stakeholders articulate their needs in a way other elicitation techniques cannot. It also lays the foundation for user interface design and test case development. This course provides the right blend of knowledge and skills for people to......

This beginner friendly course introduces students to the fundamentals of Artificial Intelligence and the practical use of Grok in the workplace. Participants will learn what AI is, how Grok works at a high level, how to navigate the platform, and how to use its key features effectively. The course also explores the fundamentals of prompting, including the core elements of an effective prompt and the most common prompt types used to improve results. Through guided exercises and realistic......

Learn a practical design-thinking process and map the user journey to uncover pain points, identify opportunities, and generate customer-centric solutions that create measurable value. ...

Learn a practical business storytelling framework to create clearer, more memorable messages that build trust, drive alignment, and move people to action. ...

How much productivity is your organization losing to repetitive manual tasks and disconnected systems? Studies show companies waste an average of 21 hours per employee each week on inefficient processes, time you could help reclaim. The PL-200T00 course trains Microsoft Power Platform Functional Consultants to build and deploy low-code solutions that automate tasks, improve workflows, and enhance the user experience. Through hands-on practice, you’ll create Microsoft Power Platform solutions......

This beginner friendly course introduces students to the fundamentals of Artificial Intelligence and the practical use of Claude in the workplace. Participants will learn what AI is, how Claude works at a high level, how to navigate the platform, and how to use its key features effectively. The course also explores the fundamentals of prompting, including the core elements of an effective prompt and the most common prompt types used to improve results. Through guided exercises and realistic......

The crux of effective requirement elicitation in any project is understanding and delivering what stakeholders truly need—even when those needs differ from what they initially state. Strong elicitation skills help business analysts and project professionals distinguish between real and stated needs. In organizations where elicitation is approached with skill and structure, stakeholders benefit from shared expectations and clearer communication, while teams experience more collaborative,......

This course was designed to help you boost workplace productivity with ChatGPT. Learn to write effective prompts, refine responses and build reusable templates in this hands-on essentials course....

This beginner friendly course introduces students to the fundamentals of Artificial Intelligence and the practical use of Perplexity in the workplace. Participants will learn what AI is, how Perplexity works at a high level, how to navigate the platform, and how to use its key features effectively. The course also explores the fundamentals of prompting, including the core elements of an effective prompt and the most common prompt types used to improve results. Through guided exercises and......

This one-day course is composed of two parts - Getting started with Copilot for Microsoft 365 and Empower your workforce with Copilot for Microsoft 365 Use Cases. The first part of the course introduces you to Copilot for Microsoft 365, examines how you can use Copilot throughout the various Microsoft 365 apps, explores best practices for using Copilot and building effective prompts, and examines how you can extend Copilot with plugins and Graph connectors. The second part of this training content is really the heart of this course. Students perform a series of hands-on exercises involving seven Use Cases - Executives, Sales, Marketing, Finance, IT, HR, and Operations. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case. To complete the Use Case exercises in this course, each student must have access to a Microsoft 365 subscription (BYOS) in which they're licensed to use Copilot for Microsoft 365. Each student must also have a Microsoft OneDrive account, since Copilot requires OneDrive to complete the file sharing tasks used throughout the Use Case exercises....

If you’re like most technical professionals, your work messages are filled with technical jargon and codes. That’s fine when you’re interacting with your fellow techies, but what happens when you need to communicate with non-technical people?...

From developing an inspiring vision and empowering members to reach it to meeting deadlines and evaluating results, in this course you will learn the skills needed to successfully transition into an IT manager role....

COBIT 2019 Foundation Training Course equips learners with the skills to govern enterprise IT systems effectively. IT systems without governance are like ships without rudders; directionless and risky. With 92% of organizations using cloud services and GDPR fines surpassing $365 million, strong IT governance is critical for success. In this course, you'll explore the COBIT 2019 framework, used worldwide to manage regulatory, operational, and strategic IT demands. You'll gain practical......

Improve collaboration and reduce friction by understanding different work styles, communication preferences, and motivations—then adapting your approach to build trust, clarity, and performance. ...

This beginner friendly course introduces students to the fundamentals of Artificial Intelligence and the practical use of ChatGPT in the workplace. Participants will learn what AI is, how ChatGPT works at a high level, how to navigate the platform, and how to use its key features effectively. The course also explores the fundamentals of prompting, including the core elements of an effective prompt and the most common prompt types used to improve results. Through guided exercises and......