Virtual Live IT Project Management Training Classes and Remote Seminars

COBIT 2019 Foundation Training Course equips learners with the skills to govern enterprise IT systems effectively. IT systems without governance are like ships without rudders; directionless and risky. With 92% of organizations using cloud services and GDPR fines surpassing $365 million, strong IT governance is critical for success. In this course, you'll explore the COBIT 2019 framework, used worldwide to manage regulatory, operational, and strategic IT demands. You'll gain practical......

From developing an inspiring vision and empowering members to reach it, to meeting deadlines, and evaluating results. This course you will teach students the skills and behaviors needed to successfully transition into an IT manager role....

This beginner friendly course introduces students to the fundamentals of Artificial Intelligence and the practical use of Perplexity in the workplace. Participants will learn what AI is, how Perplexity works at a high level, how to navigate the platform, and how to use its key features effectively. The course also explores the fundamentals of prompting, including the core elements of an effective prompt and the most common prompt types used to improve results. Through guided exercises and......

This one-day course is composed of two parts - Getting started with Microsoft 365 Copilot and Empower your workforce with Microsoft 365 Copilot Use Cases. The first part of the course introduces you to Copilot for Microsoft 365, examines how you can use Copilot throughout the various Microsoft 365 apps, explores best practices for using Copilot and building effective prompts, and examines how you can extend Copilot. The second part of this training content is really the heart of this course.......

This beginner friendly course introduces students to the fundamentals of Artificial Intelligence and the practical use of ChatGPT in the workplace. Participants will learn what AI is, how ChatGPT works at a high level, how to navigate the platform, and how to use its key features effectively. The course also explores the fundamentals of prompting, including the core elements of an effective prompt and the most common prompt types used to improve results. Through guided exercises and......

Red Hat OpenShift Administration I: Operating a Production Cluster (DO180) prepares OpenShift cluster administrators to manage Kubernetes workloads and to collaborate with developers, DevOps engineers, system administrators, and SREs to ensure the availability of application workloads. This course focuses on managing typical end-user applications that are often accessible from a web or mobile UI and that represent most cloud-native and containerized workloads. Managing applications also......

OpenShift Enterprise is a key technology in Red Hat's DevOps story. Using PaaS has proven to accelerate time to market for many organizations. This course provides the knowledge to take advantage of the platform in a popular DevOps environment....

This beginner friendly course introduces students to the fundamentals of Artificial Intelligence and the practical use of Claude in the workplace. Participants will learn what AI is, how Claude works at a high level, how to navigate the platform, and how to use its key features effectively. The course also explores the fundamentals of prompting, including the core elements of an effective prompt and the most common prompt types used to improve results. Through guided exercises and realistic......

This beginner friendly course introduces students to the fundamentals of Artificial Intelligence and the practical use of Grok in the workplace. Participants will learn what AI is, how Grok works at a high level, how to navigate the platform, and how to use its key features effectively. The course also explores the fundamentals of prompting, including the core elements of an effective prompt and the most common prompt types used to improve results. Through guided exercises and realistic......

The Solution Architect is responsible for the successful design, implementation, deployment and adoption of an overall solution. The Solution Architect ensures that the solution meets the customer’s needs now and in the future. In this course, students will learn about decisions a Solution Architect makes during an implementation, covering security, integrations, Power Apps architecture, Power Automate architecture, and more. This course is designed to give you an introduction to the......

For many organizations, business success and even survival hinges on embracing an Agile mindset. Continuous delivery of value, an unwavering customer-centric perspective, and the ability to respond and adapt to change characterize many of today’s best performing organizations. Even if not formally implementing a specific approach, Agile practices are often employed in more traditional organizations competing in today’s disrupted, hyper-dynamic business environment. This exam prep course provides a solid foundation for anyone seeking to develop fluency in Agile concepts, terms, and practices as well as the necessary knowledge to be prepared for the PMI Agile Certified Practitioner (PMI-ACP)® exam. This course covers the values and principles articulated in the Agile Manifesto, as well as the values of key Agile frameworks and methods, including Scrum, XP, and Lean. Our 2-day PMI-ACP exam prep course, with successful completion of an online mock exam, satisfies the 21 hours of formal education required to sit for the certification exam....

As organizations increasingly migrate to the cloud, professionals need the skills to navigate and manage this complex environment. The AWS Technical Essentials course provides a foundational understanding of essential AWS services and equips you to make informed decisions about IT solutions based on business requirements. In just one day, this instructor-led training introduces you to core AWS concepts, services, and terminology. You’ll explore tools like Amazon EC2, Amazon S3, Amazon......

This beginner friendly course introduces students to the fundamentals of Artificial Intelligence and the practical use of ChatGPT in the workplace. Participants will learn what AI is, how ChatGPT works at a high level, how to navigate the platform, and how to use its key features effectively. The course also explores the fundamentals of prompting, including the core elements of an effective prompt and the most common prompt types used to improve results. Through guided exercises and......

This one-day course is composed of two parts - Getting started with Copilot for Microsoft 365 and Empower your workforce with Copilot for Microsoft 365 Use Cases. The first part of the course introduces you to Copilot for Microsoft 365, examines how you can use Copilot throughout the various Microsoft 365 apps, explores best practices for using Copilot and building effective prompts, and examines how you can extend Copilot with plugins and Graph connectors. The second part of this training content is really the heart of this course. Students perform a series of hands-on exercises involving seven Use Cases - Executives, Sales, Marketing, Finance, IT, HR, and Operations. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case. To complete the Use Case exercises in this course, each student must have access to a Microsoft 365 subscription (BYOS) in which they're licensed to use Copilot for Microsoft 365. Each student must also have a Microsoft OneDrive account, since Copilot requires OneDrive to complete the file sharing tasks used throughout the Use Case exercises....

If you’re like most technical professionals, your work messages are filled with technical jargon and codes. That’s fine when you’re interacting with your fellow techies, but what happens when you need to communicate with non-technical people?...

This beginner friendly course introduces students to the fundamentals of Artificial Intelligence and the practical use of Perplexity in the workplace. Participants will learn what AI is, how Perplexity works at a high level, how to navigate the platform, and how to use its key features effectively. The course also explores the fundamentals of prompting, including the core elements of an effective prompt and the most common prompt types used to improve results. Through guided exercises and......

COBIT 2019 Foundation Training Course equips learners with the skills to govern enterprise IT systems effectively. IT systems without governance are like ships without rudders; directionless and risky. With 92% of organizations using cloud services and GDPR fines surpassing $365 million, strong IT governance is critical for success. In this course, you'll explore the COBIT 2019 framework, used worldwide to manage regulatory, operational, and strategic IT demands. You'll gain practical......

From developing an inspiring vision and empowering members to reach it to meeting deadlines and evaluating results, in this course you will learn the skills needed to successfully transition into an IT manager role....

The crux of effective requirement elicitation in any project is understanding and delivering what stakeholders truly need—even when those needs differ from what they initially state. Strong elicitation skills help business analysts and project professionals distinguish between real and stated needs. In organizations where elicitation is approached with skill and structure, stakeholders benefit from shared expectations and clearer communication, while teams experience more collaborative,......