The five phases of design thinking (Empathize, Define, Ideate, Prototype and Test), user research,?interviewing, user interaction,how to challenge assumptions,redefining problems,and challenges, creating new solutions to prototype and test systems, or products
Starting at $995
6+ Starting At
Designed for professionals. Your skills, developed at your pace. Immerse yourself in a blended learning community and start developing your new skills now. Each institute consists of up to 40 hours of required and elective training content that allows you to tailor your learning based on your industry. Best of all, you determine how much time you'll need to complete the program. Choose Fast Track (30 days), Moderate (45 days) or Paced (60 days) to complete.
Design thinking is a popular?and practical approach to innovation. In this institute, students will learn the five phases of design thinking (Empathize, Define, Ideate, Prototype and Test) and develop ways to understand?who?users?are, challenge assumptions, redefine problems?and challenges?and create?new?solutions to prototype and test?solutions, systems, or products. Our experienced faculty of industry leaders will ensure that all students have a firm grasp of this approach by coaching them individually through their own unique challenges.
Courses created for people who need their learning to fit in to their responsibilities. Learn to improve, learn to get ahead.
Learn when you can, wherever you are. These courses are designed for engagement on even the smallest screens.
Our faculty include industry leaders with years of experience, expert practitioners who use these skills daily, and thought leaders who are pushing the boundaries of each topic.
We are committed to ensuring that our Institutes are available and affordable for everyone. This one-time fee provides access to an entire library of courses and community of learners for an entire year.
30 hours of learning content, minimum of 0.5 hours of coaching, 2 hours of contribution and online discussion.
In this course, you will learn techniques for developing a team of “creative gurus” – team members who excel at generating innovative ideas. You will learn ways to assemble your team, generate creative ideas, overcome barriers to team creativity, and foster a creative workplace.
This course covers how we can adopt design thinking process to identify an approach of leveraging the collective expertise to build solutions.
It often seems like the whole world is on information overload. Each day, we encounter massive amounts of new false, or dubious information, alongside a steady stream of data that may, or may not, be relevant to our needs. As a leader, your critical thinking skills are essential for deciding what is important and making the best decisions for your organization. This course will help you improve your critical thinking skills. You'll learn about the intake, investigate, and act stages of critical thinking, as well as how to use analytical techniques to assess information. Finally, you'll learn the advantages of keeping an open mind through cognitive flexibility.
In the Improve stage of Lean or Lean Six Sigma DMAIC, teams design and conduct experiments to investigate the relationships between input variables and response variables. By controlling and changing the input variables, and observing the effects on the response variables., the Six Sigma team gains a deeper understanding of the relationships and begins business process improvement. In this course, you'll explore the Design of Experiments (DOE) methodology. You’ll learn how to interpret the results of the main effect analysis and interaction plots, and use this to drive process improvement, process control, and process design. This course is aligned with ASQ’s 2015 Six Sigma Green Belt Body of Knowledge.
Product managers have many ideas on how to design their product to meet the customers’ needs. The challenge is to determine which of those ideas have the best chance of working. Increasingly, product managers are using large-scale randomized experiments to test the effectiveness of their ideas. In this course, you will learn how to use experimentation to make the best product management decisions, best practices for conducting effective experiments, the stages of conducting an experiment, how to optimize your product process with the design of experiments approach, and how to increase customer satisfaction with the user-experience-based design approach.
Engaging directly with stakeholders increases empathy and helps identify motivations and unmet needs, enabling the creation of successful solutions. In this course, you'll learn how to identify and interact with key stakeholders and communicate their point of view through effective design thinking methods. This course was developed with subject matter provided by PDD. (www.pddinnovation.com)
Brainstorming without structure rarely yields plentiful and new results. In this course, you'll learn techniques to spur creative thinking, and techniques to communicate and critique ideas. This course was developed with subject matter provided by PDD. (www.pddinnovation.com)
In this course, you will learn how to model prototypes in order to demonstrate the capabilities of systems and solutions.
Engaging with stakeholders produces valuable data, which can be constructively used for analyzing the stakeholder experience. In this course, you will learn how to translate data into actionable insights and define opportunities through tools like experience mapping and affinity clustering. This course was developed with subject matter provided by PDD. (www.pddinnovation.com)
The Design Thinking approach advocates early stakeholder engagement in the co-creation and development of solutions. In this course, you'll learn about techniques for prototyping and testing in order to iteratively develop solutions more efficiently with stakeholders. This course was developed with subject matter provided by PDD. (www.pddinnovation.com)
Learn to think strategically and build skills to initiate and manage change as well as drive innovation. Get access to the frameworks necessary to develop strategies, become agile and foster the creativity needed to innovate.
There are several defining moments, or moments of truth, that can make or break every service transaction. To successfully navigate these moments of truth in customer relationships, it's important for service organizations to add value to a customer's experience by creating and implementing strong, clearly defined client service (CS) standards. In this course, you'll learn about techniques used to shape the direction of customer service in an organization, including mapping, researching, taking action on, and evaluating moments of truth. You'll also learn how to develop and implement a customer service strategy to achieve service excellence.
To resolve many of the threats and challenges that your organization will likely have to face, it’s essential that you develop a business strategy that incorporates a clear vision, new ideas, and innovative solutions. This course explores the characteristics of strategic thinking, as well as the traits you need to plan and implement an effective strategy. It also covers how to develop your capacity for thinking strategically through creative thinking, being prepared to deal with complexity, and being aware of what's going on inside and outside your organization.
This course will focus on identifying common coding flaws and the application of Object Oriented Principles in order to produce quality codes which adhere to the coding standards.
The main aim of your organization’s product or service is to help your customers achieve a specific goal or overcome a problem. This is where the concept of design thinking comes in. Design thinking is a customer-centric approach to determining how best to meet customer needs. In this course, you'll explore ways to develop customer focus to help you define problems. You’ll explore design thinking strategies, including how to reframe problems, how to brainstorm solutions, and when to use prototypes. You’ll also identify best practices for user testing, as well as for and gathering and reviewing feedback for effective problem solving.
Systems thinking allows you to understand how systems work, as well as your role in them. Systems thinking affords you the ability to see the interrelationships among all events, putting you in a better position to address problems.
Aligning an IT service with business objectives and needs is critical for effective IT service management (ITSM), and the service design specifications to provide these IT services must be well-planned to ensure this vital alignment. In this course you'll learn about the key concepts of the service design stage of the ITIL® service life cycle, including the five aspects of service design. This course also covers service solution considerations, elements of architectural design, and enterprise architecture components and roles. Finally, you'll be introduced to process design, including the elements of a process, types of metrics, and the benefits of metrics trees. This course is one of a series in the Skillsoft learning path that covers the objectives for the ITIL® Foundation Certificate in IT Service Management. ITIL® is a registered trade mark of AXELOS Limited. Used under license of AXELOS Limited. All rights reserved.
Effective IT service solutions must be designed to meet all IT service provider and customer needs. In this course you'll learn about the processes in the service design stage of the ITIL® service lifecycle including their purpose, expected benefits, scope, and key activities. This course also covers the management roles involved in service design processes and their key responsibilities. This course is one of a series in the Skillsoft learning path that covers the objectives for the ITIL® Foundation Certificate in IT Service Management. ITIL® is a registered trade mark of AXELOS Limited. Used under licence of AXELOS Limited. All rights reserved.
Discover how to apply the lean development, Agile, Design Thinking, Greenfield and Brownfield DevOps processes to build and implement DevOps workflows and transformations in this 12-video course. Explore the DevOps principles for modular design and microservices and how to implement Kanban workflows using Jira. Key concepts covered in this course include DevOps principles of flow, feedback, and continuous learning; the need for DevOps cultural transformation for productive team collaboration; and the lean software development process and the use of Kanban and Scrum Agile implementation practices. Next, learn to recognize the process of initiating DevOps; transformation with focus on Greenfield and Brownfield DevOps projects; and the approaches of Value Stream mapping, building a DevOps transformation team, and integrating Ops into Dev. Then, examine the approach of designing DevOps strategies that enumerate plans from transformation to implementation; learn to build Kanban workflow to illustrate the entire process of transformation to the DevOps culture; and learn design thinking approaches that can complement DevOps design practices and the principles, characteristics, and benefits of microservices.
Learn principles and strategies for Design Thinking Institute from industry experts and from your classmates. Our model empowers you to share your own insights and aha moments, encourage other learners, and work though difficult concepts with your community.Request a Demo
On-demand is great for flexibility, but some classes require real-time interaction. Our courses feature regular live virtual experiences.
Engage when it makes sense for you. Content and peer conversations are always available when you are.
Many of our on-demand courses qualify for continuing education credits. Review the course syllabus for further details.
Even the best athletes in the world have coaches. Our expert faculty are here to teach and provide insight for each individual learner.
Our courses include bite-sized chunks for when you have time for a snack rather than a meal.
1 year access to continuous learning community
Community engagement and peer feedback
Monthly exclusive expert insights from faculty and leading practioners
Our courses include bite-sized chunks for when you have time for a snack rather than a meal.
Alumni status and access to additional content once you graduate
$299 Avg Single Price
Avg Cost of coach / session
a la carte
Whether you are purchasing for an organization or for yourself, no one should have to break the bank to gain access to our Institutes. Our goal is to ensure that everyone who wants to learn a new skill is able to do so.
We are committed to ensuring that our Institutes are available to and affordable for everyone. This one-time fee provides access to an entire Institute library of courses and community of learners for an entire year.
Get your own private cohort with individualized instruction for 6+ students.
You need new skills to move into the future, but online education is stuck in the past. Most online courses require you to schedule your entire month around expensive live webinars in which you are just one more anonymous headshot on a packed screen, or you are overpaying for a course library you’ll never use.
That’s why we created the TrainUp.com Institutes. You deserve a learning experience that is both on-demand and rooted in community.