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So you’re highly knowledgeable and skilled in your career field, your hard work has paid off and a job promotion is likely or has already come your way. You relish in the prospects and rightfully so — a managerial role is an exciting and advantageous opportunity, but if you’re not equipped with the management know-how, it can be a surprisingly overwhelming transition. How do you make it a success?
Learning to Manage walks you through the process of successful management by introducing the tools and techniques for effectively handling five target areas — people, projects, performance, problems, and even personal development because successful management starts with being able to manage yourself. Each of these areas is essential to minimizing the stress associated with the transition from individual work as you learn to delegate, communicate, and most of all, develop your employees — laying the foundation for productivity and organizational success
Upon successful completion of this course, students will be able to:
• Define leadership roles, write a vision statement, and set goals.
• Communicate, support, and implement vision.
• Examine employee roles and align employee priorities.
• Motivate employees and reduce employee apathy.
• Understand the phases of change and communicate change.
• Maintain vision and resolve conflict.
• Identify the effects of change and overcome failures and mistakes.
Leading With a Vision
• Role of Leadership
o Understanding Differences Between a Leader and a Manager
o Identifying a Leader
o Defining a Vision
o Analyzing a Situation
o Writing a Vision Statement
o Setting Goals
Making Vision a Reality
• Communicate and Support Vision
o Communicating Effectively
o Gaining Support and Empowering Employees
• Implement Vision
o Implementing Vision
Defining Employee Roles
• Examine Employee Roles
o Understanding Roles of a Leader
o Understanding Roles of an Employee
o Helping Employees Learn Their Role
• Employee Priorities
o Aligning Employee Priorities
o Evaluating Employees' Performance
o Providing Feedback to Employees
Employing Motivational Strategies
• Motivation In Leadership
o Understanding Guidelines
• Employee Apathy
o Identifying the Hindrances
Planning for Change
• Phases of Change
o Understanding the Awareness Phase
o Understanding the Achievement Phase
o Informing Employees
o Communicating Change
o Understanding Benefits of Change
Motivating Employees Through Planned Change
• Maintain Vision
o Acting as a Role Model
o Motivating Employees Through Change
o Solving Problems During Change
• Resistance and Conflict
o Resolving Conflict
Coping Through a Change Process
• Effects of Change
o Understanding Workplace Changes
o Identifying the Sources of Stress
• Failures and Mistakes
o Responding to Mistakes
Standard and Professional Desktop Application & Professional Development classes may be cancelled or rescheduled by the client at least four (4) business days in advance without penalty. A full credit (no refunds) will be applied to future training on all cancelled classes that meet the above-stated criteria. A cancellation fee equal to the course fee will be incurred if a student provides less than 4 days’ notice for any Standard or Professional Desktop Applications, or Professional Development Skills class cancellations. Technical courses or Private classes may be cancelled or rescheduled (no refunds) greater than two weeks in advance without charge. The client is responsible for 50% of the class fee if a technical or private class is canceled or rescheduled within two weeks of the class date, and full price if the course is canceled or rescheduled within one week of the class date.